Main Globalization changed FDA’s environment for regulating products. Based on the volume of imported products, FDA identified China, India, the Middle East, Europe, and Latin America as areas in which to establish a permanent presence. These foreign posts send inquiries/requests for information to FDA headquarters. The International Affairs Staff in the Office of the Center Director is responsible for responding and/or coordinating responses with technical experts to inquiries from foreign posts concerning food and cosmetic products. This measure evaluates CFSAN's timeliness in responding to these inquiries. Percentage line

FY 2010 Overall: 85%

Oct 2009 75 85 Nov 2009 75 79 Dec 2009 75 75 Jan 2010 75 85 Feb 2010 75 85 Mar 2010 75 85 Apr 2010 75 85 May 2010 75 100 Jun 2010 75 100 Jul 2010 75 96 Aug 2010 75 97 Sep 2010 75 95

FY 2011 Overall: 96%

Oct 2010 85 96 Nov 2010 85 100 Dec 2010 85 95 Jan 2011 85 100 Feb 2011 85 100 Mar 2011 85 100 Apr 2011 85 88 May 2011 85 91 Jun 2011 85 88 Jul 2011 85 92 Aug 2011 85 97 Sep 2011 85 98

FY 2012 Overall: 95%

Oct 2011 85 88 Nov 2011 85 100 Dec 2011 85 97 Jan 2012 85 100 Feb 2012 85 90 Mar 2012 85 96 Apr 2012 85 75 May 2012 85 100 Jun 2012 85 100 Jul 2012 85 94 Aug 2012 85 100 Sep 2012 85 86 Sub Percentage of inquiries resolved via IAS Action within 10 business days of date assigned during the month Number column

FY 2010 Total: 819

Oct 2009 85 Nov 2009 72 Dec 2009 67 Jan 2010 127 Feb 2010 105 Mar 2010 99 Apr 2010 119 May 2010 7 Jun 2010 18 Jul 2010 43 Aug 2010 37 Sep 2010 40

FY 2011 Total: 301

Oct 2010 24 Nov 2010 20 Dec 2010 42 Jan 2011 21 Feb 2011 13 Mar 2011 22 Apr 2011 21 May 2011 21 Jun 2011 7 Jul 2011 35 Aug 2011 28 Sep 2011 47

FY 2012 Total: 312

Oct 2011 28 Nov 2011 18 Dec 2011 29 Jan 2012 12 Feb 2012 9 Mar 2012 23 Apr 2012 12 May 2012 35 Jun 2012 61 Jul 2012 34 Aug 2012 32 Sep 2012 19 Sub Percentage of inquiries resolved via IAS Action within 10 business days of date assigned during the month Number column

FY 2010 Total: 959

Oct 2009 100 Nov 2009 91 Dec 2009 89 Jan 2010 149 Feb 2010 123 Mar 2010 117 Apr 2010 140 May 2010 7 Jun 2010 18 Jul 2010 45 Aug 2010 38 Sep 2010 42

FY 2011 Total: 315

Oct 2010 25 Nov 2010 20 Dec 2010 44 Jan 2011 21 Feb 2011 13 Mar 2011 22 Apr 2011 24 May 2011 23 Jun 2011 8 Jul 2011 38 Aug 2011 29 Sep 2011 48

FY 2012 Total: 328

Oct 2011 32 Nov 2011 18 Dec 2011 30 Jan 2012 12 Feb 2012 10 Mar 2012 24 Apr 2012 16 May 2012 35 Jun 2012 61 Jul 2012 36 Aug 2012 32 Sep 2012 22 http://www.fda.gov/AboutFDA/Transparency/track/ucm206221.htmFDA-TRACK CFSAN Dashboard ਍††਍਍਍਍਍਍਍