<?xml version="1.0" encoding="utf-8" standalone="no"?>
<measures>
  <measure>
    <type>Main</type>
    <parent-measure></parent-measure>
    <title>Total correspondence received by OES during the month which require FDA response (1)</title>
    <dictionary>Many individuals write to the Commissioner to express support for or concerns about food safety, medical product safety, agency processes, and a range of other issues under FDA’s jurisdiction.  OES monitors the agency’s timely response to this correspondence.</dictionary>
    <dictionary>&lt;ul&gt;&lt;li&gt;&lt;b&gt;Number of written correspondence received for the Commissioner’s signature during the month:&lt;/b&gt; These are inquiries that need the Commissioner’s signature on the response. &lt;/li&gt; &lt;li&gt;&lt;b&gt;Number of written correspondence received for FDA during the month which are sent by OES to the Centers for Direct Reply:&lt;/b&gt; These are inquiries that are referred to the Centers for direct response&lt;/li&gt;&lt;li&gt;&lt;b&gt;Number of written correspondence received for FDA during the month which are kept in OES for response:&lt;/b&gt;  These are inquiries that OES responds to directly.&lt;/li&gt;&lt;/ul&gt;</dictionary>
    <dictionary>&lt;i&gt;Information is current as of December 31, 2012&lt;/i&gt;</dictionary>
    <footnotes>
      <note>(1) Tracking against specific kinds of correspondence did not start until November 2010.</note>
    </footnotes>
    <measure-description>Number</measure-description>
    <chart-type></chart-type>
    <chart-color></chart-color>
    <right-min></right-min>
    <right-max></right-max>
    <fiscal-year>
      <chart-min>0</chart-min>
      <chart-max></chart-max>
      <title>2010</title>
      <target-header></target-header>
      <target-description></target-description>
      <summary>FY 2010 Total: 2,071</summary>
      <time>
        <frame>Oct 2009</frame>
        <target></target>
        <value>43</value>
      </time>
      <time>
        <frame>Nov 2009</frame>
        <target></target>
        <value>38</value>
      </time>
      <time>
        <frame>Dec 2009</frame>
        <target></target>
        <value>61</value>
      </time>
      <time>
        <frame>Jan 2010</frame>
        <target></target>
        <value>206</value>
      </time>
      <time>
        <frame>Feb 2010</frame>
        <target></target>
        <value>165</value>
      </time>
      <time>
        <frame>Mar 2010</frame>
        <target></target>
        <value>276</value>
      </time>
      <time>
        <frame>Apr 2010</frame>
        <target></target>
        <value>192</value>
      </time>
      <time>
        <frame>May 2010</frame>
        <target></target>
        <value>210</value>
      </time>
      <time>
        <frame>Jun 2010</frame>
        <target></target>
        <value>258</value>
      </time>
      <time>
        <frame>Jul 2010</frame>
        <target></target>
        <value>248</value>
      </time>
      <time>
        <frame>Aug 2010</frame>
        <target></target>
        <value>164</value>
      </time>
      <time>
        <frame>Sep 2010</frame>
        <target></target>
        <value>210</value>
      </time>
    </fiscal-year>
    <fiscal-year>
      <chart-min>0</chart-min>
      <chart-max></chart-max>
      <title>2011</title>
      <target-header></target-header>
      <target-description></target-description>
      <summary>FY 2011 Total: 3,174</summary>
      <time>
        <frame>Oct 2010</frame>
        <target></target>
        <value>214</value>
      </time>
      <time>
        <frame>Nov 2010</frame>
        <target></target>
        <value>297</value>
      </time>
      <time>
        <frame>Dec 2010</frame>
        <target></target>
        <value>190</value>
      </time>
      <time>
        <frame>Jan 2011</frame>
        <target></target>
        <value>238</value>
      </time>
      <time>
        <frame>Feb 2011</frame>
        <target></target>
        <value>236</value>
      </time>
      <time>
        <frame>Mar 2011</frame>
        <target></target>
        <value>311</value>
      </time>
      <time>
        <frame>Apr 2011</frame>
        <target></target>
        <value>255</value>
      </time>
      <time>
        <frame>May 2011</frame>
        <target></target>
        <value>262</value>
      </time>
      <time>
        <frame>Jun 2011</frame>
        <target></target>
        <value>433</value>
      </time>
      <time>
        <frame>Jul 2011</frame>
        <target></target>
        <value>314</value>
      </time>
      <time>
        <frame>Aug 2011</frame>
        <target></target>
        <value>228</value>
      </time>
      <time>
        <frame>Sep 2011</frame>
        <target></target>
        <value>223</value>
      </time>
    </fiscal-year>
    <fiscal-year>
      <chart-min></chart-min>
      <chart-max></chart-max>
      <title>2012</title>
      <target-header></target-header>
      <target-description></target-description>
      <summary>FY 2012 Total: 3,293</summary>
      <time>
        <frame>Oct 2011</frame>
        <target></target>
        <value>187</value>
      </time>
      <time>
        <frame>Nov 2011</frame>
        <target></target>
        <value>185</value>
      </time>
      <time>
        <frame>Dec 2011</frame>
        <target></target>
        <value>172</value>
      </time>
      <time>
        <frame>Jan 2012</frame>
        <target></target>
        <value>266</value>
      </time>
      <time>
        <frame>Feb 2012</frame>
        <target></target>
        <value>322</value>
      </time>
      <time>
        <frame>Mar 2012</frame>
        <target></target>
        <value>354</value>
      </time>
      <time>
        <frame>Apr 2012</frame>
        <target></target>
        <value>384</value>
      </time>
      <time>
        <frame>May 2012</frame>
        <target></target>
        <value>275</value>
      </time>
      <time>
        <frame>Jun 2012</frame>
        <target></target>
        <value>312</value>
      </time>
      <time>
        <frame>Jul 2012</frame>
        <target></target>
        <value>245</value>
      </time>
      <time>
        <frame>Aug 2012</frame>
        <target></target>
        <value>322</value>
      </time>
      <time>
        <frame>Sep 2012</frame>
        <target></target>
        <value>269</value>
      </time>
    </fiscal-year>
<fiscal-year>
      <chart-min></chart-min>
      <chart-max></chart-max>
      <title>2013</title>
      <target-header></target-header>
      <target-description></target-description>
      <summary>FY 2013 YTD: 823</summary>
      <time>
        <frame>Oct 2012</frame>
        <target></target>
        <value>248</value>
      </time>
      <time>
        <frame>Nov 2012</frame>
        <target></target>
        <value>295</value>
      </time>
      <time>
        <frame>Dec 2012</frame>
        <target></target>
        <value>280</value>
      </time>
      <time>
        <frame>Jan 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Feb 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Mar 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Apr 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>May 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Jun 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Jul 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Aug 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Sep 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
    </fiscal-year>
  </measure>
  <measure>
    <type>Sub</type>
    <parent-measure>Total correspondence received by OES during the month which require FDA response (1)</parent-measure>
    <title>Number of written correspondence received for the Commissioner's signature during the month. (1)</title>
    <dictionary>These are inquiries that need the Commissioner’s signature on the response.</dictionary>
    <measure-description>Number</measure-description>
    <chart-type></chart-type>
    <chart-color></chart-color>
    <right-min></right-min>
    <right-max></right-max>
    <fiscal-year>
      <chart-min>0</chart-min>
      <chart-max>400</chart-max>
      <title>2011</title>
      <target-header></target-header>
      <target-description></target-description>
      <summary>FY 2011 Total: 219</summary>
      <time>
        <frame>Nov 2010</frame>
        <target></target>
        <value>39</value>
      </time>
      <time>
        <frame>Dec 2010</frame>
        <target></target>
        <value>32</value>
      </time>
      <time>
        <frame>Jan 2011</frame>
        <target></target>
        <value>39</value>
      </time>
      <time>
        <frame>Feb 2011</frame>
        <target></target>
        <value>16</value>
      </time>
      <time>
        <frame>Mar 2011</frame>
        <target></target>
        <value>18</value>
      </time>
      <time>
        <frame>Apr 2011</frame>
        <target></target>
        <value>6</value>
      </time>
      <time>
        <frame>May 2011</frame>
        <target></target>
        <value>14</value>
      </time>
      <time>
        <frame>Jun 2011</frame>
        <target></target>
        <value>9</value>
      </time>
      <time>
        <frame>Jul 2011</frame>
        <target></target>
        <value>13</value>
      </time>
      <time>
        <frame>Aug 2011</frame>
        <target></target>
        <value>15</value>
      </time>
      <time>
        <frame>Sep 2011</frame>
        <target></target>
        <value>11</value>
      </time>
    </fiscal-year>
    <fiscal-year>
      <chart-min></chart-min>
      <chart-max></chart-max>
      <title>2012</title>
      <target-header></target-header>
      <target-description></target-description>
      <summary>FY 2012 Total: 104</summary>
      <time>
        <frame>Oct 2011</frame>
        <target></target>
        <value>7</value>
      </time>
      <time>
        <frame>Nov 2011</frame>
        <target></target>
        <value>9</value>
      </time>
      <time>
        <frame>Dec 2011</frame>
        <target></target>
        <value>2</value>
      </time>
      <time>
        <frame>Jan 2012</frame>
        <target></target>
        <value>20</value>
      </time>
      <time>
        <frame>Feb 2012</frame>
        <target></target>
        <value>12</value>
      </time>
      <time>
        <frame>Mar 2012</frame>
        <target></target>
        <value>10</value>
      </time>
      <time>
        <frame>Apr 2012</frame>
        <target></target>
        <value>8</value>
      </time>
      <time>
        <frame>May 2011</frame>
        <target></target>
        <value>12</value>
      </time>
      <time>
        <frame>Jun 2012</frame>
        <target></target>
        <value>9</value>
      </time>
      <time>
        <frame>Jul 2012</frame>
        <target></target>
        <value>6</value>
      </time>
      <time>
        <frame>Aug 2012</frame>
        <target></target>
        <value>4</value>
      </time>
      <time>
        <frame>Sep 2012</frame>
        <target></target>
        <value>5</value>
      </time>
    </fiscal-year>
<fiscal-year>
      <chart-min></chart-min>
      <chart-max></chart-max>
      <title>2013</title>
      <target-header></target-header>
      <target-description></target-description>
      <summary>FY 2013 YTD: 21</summary>
      <time>
        <frame>Oct 2012</frame>
        <target></target>
        <value>4</value>
      </time>
      <time>
        <frame>Nov 2012</frame>
        <target></target>
        <value>6</value>
      </time>
      <time>
        <frame>Dec 2012</frame>
        <target></target>
        <value>11</value>
      </time>
      <time>
        <frame>Jan 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Feb 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Mar 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Apr 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>May 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Jun 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Jul 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Aug 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Sep 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
    </fiscal-year>
  </measure>
  <measure>
    <type>Sub</type>
    <parent-measure>Total correspondence received by OES during the month which require FDA response (1)</parent-measure>
    <title>Number of written correspondence received for FDA during the month which are sent by OES to the Centers for Direct Reply. (1)</title>
    <dictionary>These are inquiries that are referred to the Centers for direct response</dictionary>
    <measure-description>Number</measure-description>
    <chart-type></chart-type>
    <chart-color></chart-color>
    <right-min></right-min>
    <right-max></right-max>
    <fiscal-year>
      <chart-min>0</chart-min>
      <chart-max>400</chart-max>
      <title>2011</title>
      <target-header></target-header>
      <target-description></target-description>
      <summary>FY 2011 Total: 2,034</summary>
      <time>
        <frame>Nov 2010</frame>
        <target></target>
        <value>180</value>
      </time>
      <time>
        <frame>Dec 2010</frame>
        <target></target>
        <value>92</value>
      </time>
      <time>
        <frame>Jan 2011</frame>
        <target></target>
        <value>126</value>
      </time>
      <time>
        <frame>Feb 2011</frame>
        <target></target>
        <value>153</value>
      </time>
      <time>
        <frame>Mar 2011</frame>
        <target></target>
        <value>194</value>
      </time>
      <time>
        <frame>Apr 2011</frame>
        <target></target>
        <value>144</value>
      </time>
      <time>
        <frame>May 2011</frame>
        <target></target>
        <value>180</value>
      </time>
      <time>
        <frame>Jun 2011</frame>
        <target></target>
        <value>325</value>
      </time>
      <time>
        <frame>Jul 2011</frame>
        <target></target>
        <value>248</value>
      </time>
      <time>
        <frame>Aug 2011</frame>
        <target></target>
        <value>140</value>
      </time>
      <time>
        <frame>Sep 2011</frame>
        <target></target>
        <value>136</value>
      </time>
    </fiscal-year>
    <fiscal-year>
      <chart-min></chart-min>
      <chart-max></chart-max>
      <title>2012</title>
      <target-header></target-header>
      <target-description></target-description>
      <summary>FY 2012 Total: 2,235</summary>
      <time>
        <frame>Oct 2011</frame>
        <target></target>
        <value>116</value>
      </time>
      <time>
        <frame>Nov 2011</frame>
        <target></target>
        <value>106</value>
      </time>
      <time>
        <frame>Dec 2011</frame>
        <target></target>
        <value>116</value>
      </time>
      <time>
        <frame>Jan 2012</frame>
        <target></target>
        <value>144</value>
      </time>
      <time>
        <frame>Feb 2012</frame>
        <target></target>
        <value>200</value>
      </time>
      <time>
        <frame>Mar 2012</frame>
        <target></target>
        <value>228</value>
      </time>
      <time>
        <frame>Apr 2012</frame>
        <target></target>
        <value>268</value>
      </time>
      <time>
        <frame>May 2011</frame>
        <target></target>
        <value>186</value>
      </time>
      <time>
        <frame>Jun 2012</frame>
        <target></target>
        <value>236</value>
      </time>
      <time>
        <frame>Jul 2012</frame>
        <target></target>
        <value>187</value>
      </time>
      <time>
        <frame>Aug 2012</frame>
        <target></target>
        <value>246</value>
      </time>
      <time>
        <frame>Sep 2012</frame>
        <target></target>
        <value>202</value>
      </time>
    </fiscal-year><fiscal-year>
      <chart-min></chart-min>
      <chart-max></chart-max>
      <title>2013</title>
      <target-header></target-header>
      <target-description></target-description>
      <summary>FY 2013 YTD: 573</summary>
      <time>
        <frame>Oct 2012</frame>
        <target></target>
        <value>184</value>
      </time>
      <time>
        <frame>Nov 2012</frame>
        <target></target>
        <value>193</value>
      </time>
      <time>
        <frame>Dec 2012</frame>
        <target></target>
        <value>196</value>
      </time>
      <time>
        <frame>Jan 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Feb 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Mar 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Apr 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>May 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Jun 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Jul 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Aug 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Sep 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
    </fiscal-year>
  </measure>
  <measure>
    <type>Sub</type>
    <parent-measure>Total correspondence received by OES during the month which require FDA response (1)</parent-measure>
    <title>Number of written correspondence received for FDA during the month which are kept in OES for response</title>
    <dictionary>These are inquiries that OES responds to directly.</dictionary>
    <measure-description>Number</measure-description>
    <chart-type></chart-type>
    <chart-color></chart-color>
    <right-min></right-min>
    <right-max></right-max>
    <fiscal-year>
      <chart-min>0</chart-min>
      <chart-max>400</chart-max>
      <title>2011</title>
      <target-header></target-header>
      <target-description></target-description>
      <summary>FY 2011 Total: 921</summary>
      <time>
        <frame>Nov 2010</frame>
        <target></target>
        <value>78</value>
      </time>
      <time>
        <frame>Dec 2010</frame>
        <target></target>
        <value>66</value>
      </time>
      <time>
        <frame>Jan 2011</frame>
        <target></target>
        <value>73</value>
      </time>
      <time>
        <frame>Feb 2011</frame>
        <target></target>
        <value>67</value>
      </time>
      <time>
        <frame>Mar 2011</frame>
        <target></target>
        <value>99</value>
      </time>
      <time>
        <frame>Apr 2011</frame>
        <target></target>
        <value>105</value>
      </time>
      <time>
        <frame>May 2011</frame>
        <target></target>
        <value>68</value>
      </time>
      <time>
        <frame>Jun 2011</frame>
        <target></target>
        <value>99</value>
      </time>
      <time>
        <frame>Jul 2011</frame>
        <target></target>
        <value>53</value>
      </time>
      <time>
        <frame>Aug 2011</frame>
        <target></target>
        <value>73</value>
      </time>
      <time>
        <frame>Sep 2011</frame>
        <target></target>
        <value>76</value>
      </time>
    </fiscal-year>
    <fiscal-year>
      <chart-min></chart-min>
      <chart-max></chart-max>
      <title>2012</title>
      <target-header></target-header>
      <target-description></target-description>
      <summary>FY 2012 Total: 954</summary>
      <time>
        <frame>Oct 2011</frame>
        <target></target>
        <value>64</value>
      </time>
      <time>
        <frame>Nov 2011</frame>
        <target></target>
        <value>70</value>
      </time>
      <time>
        <frame>Dec 2011</frame>
        <target></target>
        <value>54</value>
      </time>
      <time>
        <frame>Jan 2012</frame>
        <target></target>
        <value>102</value>
      </time>
      <time>
        <frame>Feb 2012</frame>
        <target></target>
        <value>110</value>
      </time>
      <time>
        <frame>Mar 2012</frame>
        <target></target>
        <value>116</value>
      </time>
      <time>
        <frame>Apr 2012</frame>
        <target></target>
        <value>108</value>
      </time>
      <time>
        <frame>May 2012</frame>
        <target></target>
        <value>77</value>
      </time>
      <time>
        <frame>Jun 2012</frame>
        <target></target>
        <value>67</value>
      </time>
      <time>
        <frame>Jul 2012</frame>
        <target></target>
        <value>52</value>
      </time>
      <time>
        <frame>Aug 2012</frame>
        <target></target>
        <value>72</value>
      </time>
      <time>
        <frame>Sep 2012</frame>
        <target></target>
        <value>62</value>
      </time>
    </fiscal-year>
<fiscal-year>
      <chart-min></chart-min>
      <chart-max></chart-max>
      <title>2013</title>
      <target-header></target-header>
      <target-description></target-description>
      <summary>FY 2013 YTD: 229</summary>
      <time>
        <frame>Oct 2012</frame>
        <target></target>
        <value>60</value>
      </time>
      <time>
        <frame>Nov 2012</frame>
        <target></target>
        <value>96</value>
      </time>
      <time>
        <frame>Dec 2012</frame>
        <target></target>
        <value>73</value>
      </time>
      <time>
        <frame>Jan 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Feb 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Mar 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Apr 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>May 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Jun 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Jul 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Aug 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
      <time>
        <frame>Sep 2013</frame>
        <target></target>
        <value>N/A</value>
      </time>
    </fiscal-year>
  </measure>
  <related-links>
    <link>
      <url>http://www.fda.gov/AboutFDA/Transparency/track/ucm206211.htm</url>
      <text>FDA-TRACK OC Administrative Offices Dashboard</text>
    </link>
  </related-links>
  <glossary></glossary>
</measures>਍††਍਍਍਍਍਍਍