Number of FDA website surveys completed during the month (1)

Main

Number of FDA website surveys completed during the month (1)When browsing the FDA website, visitors are randomly asked to complete a survey evaluating customer satisfaction factors in areas like look-and-feel, search, navigation, content, site performance, and transparency. Using the American Customer Satisfaction Index (ACSI) methodology, a score is assigned to monthly survey results.(1) Tracking against this measure did not begin until November 2010

Number

column

2011

FY 2011 Total: 14,001

Nov 20101,745Dec 20101,145Jan 20111,447Feb 20111,464Mar 20111,610Apr 20111,202May 20111,138Jun 20111,197Jul 2011978Aug 2011986Sep 20111,089

2012

FY 2012 YTD: 6,506

Oct 20111,115Nov 20111,063Dec 2011837Jan 2012923Feb 2012920Mar 2012842Apr 2012806May 2012Jun 2012Jul 2012Aug 2012Sep 2012

http://www.fda.gov/AboutFDA/Transparency/track/ucm206211.htmFDA-TRACK OC Administrative Offices Dashboard

਍††਍਍਍਍਍਍਍