| 1 | Total number of training events in the month | CTP | N/A | Active | Key Center Director Measures |  |
| 2 | Total number of employees who completed training events | CTP | N/A | Active | Key Center Director Measures |  |
| 3 | Total number of Tobacco Retailer Enforcement Contracts awarded in the FY | CTP | Office of Compliance and Enforcement | Active | Program Measures |  |
| 4 | Total number of Retailer Compliance Check Inspections completed in the month | CTP | Office of Compliance and Enforcement | Active | Program Measures |  |
| 5 | Cumulative Number of Warning Letters issued against Tobacco Retailers(excluding internet based) in the FY | CTP | Office of Compliance and Enforcement | Active | Program Measures |  |
| 6 | Cumulative number of Civil Money Penalties filed against Tobacco Retailers (excluding internet based) in the FY | CTP | Office of Compliance and Enforcement | Active | Program Measures |  |
| 7 | Compliance Training for Retailers and Small Business | CTP | Office of Compliance and Enforcement | Active | Program Measures |  |
| 8 | Number of regulatory and enforcement actions as a result of significant violations observed during an inspection or surveillance activity for FY | CTP | Office of Compliance and Enforcement | Active | Program Measures |  |
| 9 | Number of warning plans submitted and approved for smokeless tobacco for the FY | CTP | Office of Compliance and Enforcement | Active | Program Measures |  |
| 10 | Tobacco Retailer Enforcement Contracts Program Development | CTP | Office of Compliance and Enforcement | Active | Key Projects |  |
| 11 | Phone calls with first contact resolution in the month | CTP | Office of Management | Active | Program Measures |  |
| 12 | Cumulative dollar amount and percentage of user fees collected | CTP | Office of Management | Active | Program Measures |  |
| 13 | Percent of PMAPs for new CTP employees completed on-time, within 30 days of arrival, in the month | CTP | Office of Management | Active | Program Measures |  |
| 14 | Percentage of cases where selection/non-selection is made within 30 days of issuance of certificate during the month | CTP | Office of Management | Active | Program Measures |  |
| 15 | Total number of webinars, conferences and other meetings conducted with external stakeholders in the month | CTP | Office of Policy | Active | Program Measures |  |
| 16 | Modeling Framework to Estimate the Public Health Impact of CTP Activities | CTP | Office of Policy | Active | Key Projects |  |
| 17 | Number of CTP-developed materials requested and distributed by type during the month | CTP | Office of Health Communication and Education | Active | Program Measures |  |
| 18 | Number of media attending live press conferences or attending media teleconferences on CTP scheduled announcements during the month | CTP | Office of Health Communication and Education | Active | Program Measures |  |
| 19 | Number of print and broadcast interviews with FDA or CTP spokesperson on CTP news announcements during the month | CTP | Office of Health Communication and Education | Active | Program Measures |  |
| 20 | Number of Twitter Tweets, Retweets, replies, and clickthroughs | CTP | Office of Health Communication and Education | Active | Program Measures |  |
| 21 | Number of YouTube videos added and views during the months | CTP | Office of Health Communication and Education | Active | Program Measures |  |
| 22 | Number of SMS messages and subscribers during the months | CTP | Office of Health Communication and Education | Active | Program Measures |  |
| 23 | Number of Idea-Generation Tool comments and votes during the month | CTP | Office of Health Communication and Education | Active | Program Measures |  |
| 24 | fda.gov/tobacco Website Metrics: visitors, bounce rate, time spent, and downloads | CTP | Office of Health Communication and Education | Active | Program Measures |  |
| 25 | Number of email subscribers to weekly updates at the end of the month | CTP | Office of Health Communication and Education | Active | Program Measures |  |
| 26 | Number of email updates sent and click-throughs during the month | CTP | Office of Health Communication and Education | Active | Program Measures |  |
| 27 | Number of CTP-attended trade shows, conference exhibits, and materials distributed during the month | CTP | Office of Health Communication and Education | Active | Program Measures |  |
| 28 | Total number of International Regulatory Authority inquiries received and responded to in the month | CTP | Office of the Center Director | Active | Program Measures |  |
| 29 | Total number of Tribe and/or Tribal Organization inquiries received and responded to in the month | CTP | Office of the Center Director | Active | Program Measures |  |
| 30 | Total number of Industry inquiries received and responded to in the month | CTP | Office of the Center Director | Active | Program Measures |  |
| 31 | Total number of Retailer inquiries received and responded to in the month | CTP | Office of the Center Director | Active | Program Measures |  |
| 32 | Total number of State and Local Official inquiries received and responded to in the month | CTP | Office of the Center Director | Active | Program Measures |  |
| 33 | Total number of Public Health Advocate inquiries received and responded to in the month | CTP | Office of the Center Director | Active | Program Measures |  |
| 34 | Total number of General Public and other Stakeholder inquiries received and responded to in the month | CTP | Office of the Center Director | Active | Program Measures |  |
| 35 | Total number of Small Business inquiries received and responded to in the month | CTP | Office of the Center Director | Active | Program Measures |  |
| 36 | Total number of product submissions received in the month | CTP | Office of Science | Active | Program Measures |  |
| 37 | Total number of research grants funded, contracts funded, and inter-agency agreement projects ongoing in the quarter | CTP | Office of Science | Active | Program Measures |  |
| 38 | Total number of information request letters sent to report submitters in the month | CTP | Office of Science | Active | Program Measures |  |
| 39 | Population Assessment of Tobacco and Health (PATH) Study | CTP | Office of Science | Active | Key Projects |  |
| 40 | National Adult Tobacco Survey Implementation | CTP | Office of Science | Active | Key Projects |  |
| 41 | COMPLETED Total number of training events in the month | CTP | N/A | Completed | Key Center Director Measures |  |
| 42 | COMPLETED Total number of attendees who completed the training events in the month | CTP | N/A | Completed | Key Center Director Measures |  |
| 43 | Small Business Assistance - Inquiries, Responses, and Pending Responses | CTP | Office of Compliance and Enforcement | Completed | Program Measures |  |
| 44 | Number of establishments, manufacturers, and products registered or listed in the month | CTP | Office of Compliance and Enforcement | Completed | Program Measures |  |
| 45 | Number of Enforcement Actions against Manufacturers, Distributors, Wholesalers, and Importers | CTP | Office of Compliance and Enforcement | Completed | Program Measures |  |
| 46 | Number of Import Line Entries, Import Examinations, and Import Refusals | CTP | Office of Compliance and Enforcement | Completed | Program Measures |  |
| 47 | Cumulative percent towards 75% goal of State and Territories contracts awarded for FY 2011 | CTP | Office of Compliance and Enforcement | Completed | Program Measures |  |
| 48 | Number of Twitter followers and tweets at the end of the month | CTP | Office of Health Communication and Education | Completed | Program Measures |  |
| 49 | Number of CTP web documents posted on time during the month | CTP | Office of Health Communication and Education | Completed | Program Measures |  |
| 50 | Number of speeches, conference presentations, public meetings, and dockets open in the month | CTP | Office of Health Communication and Education | Completed | Program Measures |  |
| 51 | Substantial Equivalence Education | CTP | Office of Health Communication and Education | Completed | Key Projects |  |
| 52 | Stakeholder Meeting Series | CTP | Office of Health Communication and Education | Completed | Key Projects |  |
| 53 | Education Program for Retailers and General Public | CTP | Office of Health Communication and Education | Completed | Key Projects |  |
| 54 | Pre-Market Assessment of Global Health Warnings to Inform Campaigns | CTP | Office of Health Communication and Education | Completed | Key Projects |  |
| 55 | Total number of Congressional requests received in the month | CTP | Office of the Center Director | Completed | Program Measures |  |
| 56 | Total number of Congressional requests responded to in the month | CTP | Office of the Center Director | Completed | Program Measures |  |
| 57 | Total number of ongoing GAO assessments and investigations managed in the month | CTP | Office of the Center Director | Completed | Program Measures |  |