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U.S. Department of Health and Human Services

About FDA

FDA-TRACK

The list below provides information on FDA’s performance measures and projects as aligned to FDA strategic priorities and program offices. This list enables you to view charts of performance data and progress on important projects and programs.

To view completed FDA-TRACK performance measures and projects view the Archive Index

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Results

Number of results: 12

ItemProgramOfficeStrategic PlanStrategic Goal/Area
1Average American Customer Satisfaction Index (ACSI) evaluation score from surveys completed on the mobile site during the monthOC ADMINOffice of External AffairsOEA Strategic PlanProvide leadership throughout the Agency on communication strategies and practices
2Number of commmunication materials cleared during the month which followed HHS clearance proceduresOC ADMINOffice of External AffairsOEA Strategic PlanProvide leadership throughout the Agency on communication strategies and practices
3Percentage increase of FDA Facebook page likes received during the monthOC ADMINOffice of External AffairsOEA Strategic PlanProvide leadership throughout the Agency on communication strategies and practices
4Social Media GuidanceOC ADMINOffice of External AffairsOEA Strategic PlanProvide leadership throughout the Agency on communication strategies and practices
5Number of visits to the FDA Patient Network Website during the monthOC ADMINOffice of External AffairsOEA Strategic PlanEnhance outreach to external stakeholders
6Average bounce rate of visitors to the newsroom on fda.gov during the monthOC ADMINOffice of External AffairsOEA Strategic PlanEnhance outreach to external stakeholders
7Number of MedWatch e-list subscribers during the monthOC ADMINOffice of External AffairsOEA Strategic PlanEnhance outreach to external stakeholders
8Establishment of FDA Newsroom on fda.govOC ADMINOffice of External AffairsOEA Strategic PlanEnhance outreach to external stakeholders
9Cumulative number of newsletters published during the fiscal yearOC ADMINOffice of External AffairsOEA Strategic PlanImprove internal communications with FDA employees
10Total correspondence received by OES during the month which require FDA responseOC ADMINOffice of the Executive SecretariatOES Strategic PlanRespond effectively and efficiently to external correspondence and related inquiries from industry and the general public on behalf of the Commissioner
11Number of Federal Register (FR) Docket Check requests received in the month by the Division of Dockets Management (DDM)OC ADMINOffice of the Executive SecretariatOES Strategic PlanManage review and assignment of document management process in response to requests from the Regulation Editorial Staff (RES) and process non-urgent and urgent Federal Register (FR) docket checks timely
12Number of FOIA requests received in the monthOC ADMINOffice of the Executive SecretariatOES Strategic PlanManage and process FOIA requests

Note: The data provided on this website is produced on an ongoing basis for performance management purposes and is subject to change due to updates of preliminary estimates, corrections, or other reasons. In addition, FDA may change the type or amount of data provided on this website at any time. Information in the Archive Index may include measures and/or key projects for which activities are ongoing but no longer tracked as part of FDA-TRACK.