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U.S. Department of Health and Human Services

About FDA

Video Novella

Accomplishment: FDA Office of Women’s Health (OWH) developed the Nunca Mas Novella Health Series to educate Latinas about safe medication use. According to the 2003 National Assessment of Adult Literacy, 41 percent of Hispanic adults have below basic health literacy skills, which may make it harder for them to read drug labels and follow medication instructions. The novellas blend culturally appropriate dramatic scenarios and plain language techniques to convey easy-to-understand messages about medication safety. In each episode, a family encounters problems caused by medication misuse. The primary and secondary audiences for Nunca Mas are Spanish-speaking American Hispanic women age 18 and over as well as caregivers, health providers, pharmacists, family members, and others. This innovative form of “edutainment” addresses unmet needs among non-English speaking Hispanic adults, especially those with low health literacy, who face challenges related to medication use. The novella is comprised of 4 three-minute Spanish language episodes with English captioning. The novellas are available online (see link below under Related Links).

Communications platforms were expanded to increase Hispanic consumer awareness of ¡Nunca Más! and other FDA/OWH Spanish language women’s health education information resources. The Nunca Más! Novella Health Series model served as a catalyst for advancing OWH collaborations with Hispanic-serving organizations, and delivery through social media (e.g., Twitter, Google) and Latina/Latino online marketing industry websites, mobile networks, and other outreach platforms. The goal of the launch phase of the campaign was to further strengthen and engage Hispanic stakeholder and consumer support and build a sense of personal connection with the FDA/OWH Website as a trusted health information resource. Specifically: (1) OWH plain language publications and videos have been disseminated free of charge to over 30 million consumers nationwide through partnerships with government agencies, community health centers, religious institutions, and national organizations such as NCLR, NHMA, and MANA; (2) The online and mobile campaign for the OWH during the month of May, 2012 resultied in an overall 3,444,207 impressions, an above industry 0.63% CTR (Click through Rate) and 14,287 clicks. The results show that Latinas within the target population are receptive and reactive to this type of health messages dissemination; and (3) Twitter: The Twitter chat, “Latinas Staying Healthy,” held on May 17 generated close to 3 million impressions, reached 660,000 Twitter accounts, and delivered 346 retweets.

A. Video Production

In an effort to minimize consumer medication risks and reduce preventable harm from medications in underserved Hispanic audiences, OWH is seeking to create additional media education resources for this unique population. A web-based video will be developed and comprised of four 3-minute episodes and will use an engaging novella story telling format to connect with viewers and raise awareness about potential harms from medication use errors.

Milestone DescriptionMilestone DateMilestone StatusMilestone Completion Date

1. Develop concept and draft script


Completed 10/15/2010

2. Pre-production (final script, casting, prefilming)


Completed 10/30/2010

3. Production (videotaping)


Completed 4/27/2011

4. Post production (editing, graphics inlay, voice overs, captioning)


Completed 6/24/2011

5. Final review and web conversion (508 compliance, posting scripts, web placement)


Completed 8/12/2011

B. Video Launch

Conduct a promotional launch of the FDA/OWH Video Novella “Nunca Mas” to drive the target audiences to the FDA Website to view and receive messages on safe medication use.

Milestone DescriptionMilestone DateMilestone StatusMilestone Completion Date

1. Secure non-profit host organization and launch venue for stakeholder/partners to view novella


Completed 7/21/2011

2. Develop timeline and event planning


Completed 7/27/2011

3. Establish key messages for promotion


Completed 8/8/2011

4. Finalize Spanish and English material for distribution to targeted audiences


Completed 9/12/2011

5. Conduct media outreach


Completed 9/20/2011

6. Launch


Completed 10/6/2011

7. Continue stakeholder and social media outreach by establishing links to Nunca Mas videos from 10 external websites



Completed 6/22/2012

8. Post launch evaluation




Completed 7/30/2012


  • The dates in italics under the milestone due dates are modified milestone due dates which had to be updated due to real-time delays. The milestone status reflects the revised dates.

Key Projects Legend

Milestone StatusDefinition
Not Yet StartedWork for specific milestone has not yet been started.
CompletedMilestone and/or overall project is completed.
On TrackMilestone - On track for completion by milestone deadline. Quarter status - Project is on track for completion based on overall milestone status.
On HoldMilestone - On hold, but deadline for completion has not passed. Quarter status - Project is on hold, based on overall milestone status.
DelayedMilestone - Delayed as it has not been completed and deadline has passed. Quarter status - Project is delayed based on overall milestone status.


Note: The data provided on this website is produced on an ongoing basis for performance management purposes and is subject to change due to updates of preliminary estimates, corrections, or other reasons. In addition, FDA may change the type or amount of data provided on this website at any time. Information marked as "Completed" may include measures and/or key projects for which activities are ongoing but no longer tracked as part of FDA-TRACK.