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U.S. Department of Health and Human Services

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Percentage of complaints preliminarily reviewed and acknowledged within 30 days of receipt

Dictionary:  OPDP receives complaints regarding potentially false or misleading promotion from health care professionals, consumers, drug sponsors, and law firms.  OPDP's goal is to acknowledge receipt of these complaints within 30 calendar days.

Information is current as of June 30, 2014.

Fiscal Year - 2013

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TimeTargetPercentage
Oct 2012N/A100
Nov 2012N/A100
Dec 2012N/A100
Jan 2013N/A88
Feb 2013N/A100
Mar 2013N/A100
Apr 2013N/A100
May 2013N/A86
Jun 2013N/A90
Jul 2013N/A100
Aug 2013N/A100
Sep 2013N/A100

FY 2013 Overall: 97%

Footnotes

  • CDER created new measures and began collecting data in July 2012. Therefore, FY12 will only include 3 months of data.

Number of complaints preliminarily reviewed and acknowledged within 30 days of receipt

Fiscal Year - 2013
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TimeTargetNumber
Oct 2012N/A5
Nov 2012N/A8
Dec 2012N/A8
Jan 2013N/A7
Feb 2013N/A3
Mar 2013N/A12
Apr 2013N/A9
May 2013N/A6
Jun 2013N/A9
Jul 2013N/A10
Aug 2013N/A8
Sep 2013N/A11

FY 2013 Total: 96

Number of complaints preliminarily reviewed and acknowledged

Fiscal Year - 2013
Skip graphic and jump to text data.

TimeTargetNumber
Oct 2012N/A5
Nov 2012N/A8
Dec 2012N/A8
Jan 2013N/A8
Feb 2013N/A3
Mar 2013N/A12
Apr 2013N/A9
May 2013N/A7
Jun 2013N/A10
Jul 2013N/A10
Aug 2013N/A8
Sep 2013N/A11

FY 2013 Total: 99

Glossary

Note: The data provided on this website is produced on an ongoing basis for performance management purposes and is subject to change due to updates of preliminary estimates, corrections, or other reasons. In addition, FDA may change the type or amount of data provided on this website at any time. Information marked as "Completed" may include measures and/or key projects for which activities are ongoing but no longer tracked as part of FDA-TRACK.