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U.S. Department of Health and Human Services

About FDA

Percentage of complaints preliminarily reviewed and acknowledged within 30 days of receipt

Dictionary:  OPDP receives complaints regarding potentially false or misleading promotion from health care professionals, consumers, drug sponsors, and law firms.  OPDP's goal is to acknowledge receipt of these complaints within 30 calendar days.

Information is current as of September 30, 2014.

Fiscal Year - 2014

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TimeTargetPercentage
Oct 2013N/A90
Nov 2013N/A100
Dec 2013N/A100
Jan 2014N/A100
Feb 2014N/A100
Mar 2014N/A100
Apr 2014N/A71
May 2014N/A100
Jun 2014N/A100
Jul 2014N/A100
Aug 2014N/A100
Sep 2014N/A100

FY 2014 Overall: 97%

Footnotes

  • CDER created new measures and began collecting data in July 2012. Therefore, FY12 will only include 3 months of data.

Number of complaints preliminarily reviewed and acknowledged within 30 days of receipt

Fiscal Year - 2014
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TimeTargetNumber
Oct 2013N/A9
Nov 2013N/A6
Dec 2013N/A8
Jan 2014N/A6
Feb 2014N/A4
Mar 2014N/A5
Apr 2014N/A5
May 2014N/A5
Jun 2014N/A11
Jul 2014N/A12
Aug 2014N/A11
Sep 2014N/A5

FY 2014 Total: 87

Number of complaints preliminarily reviewed and acknowledged

Fiscal Year - 2014
Skip graphic and jump to text data.

TimeTargetNumber
Oct 2013N/A10
Nov 2013N/A6
Dec 2013N/A8
Jan 2014N/A6
Feb 2014N/A4
Mar 2014N/A5
Apr 2014N/A7
May 2014N/A5
Jun 2014N/A11
Jul 2014N/A12
Aug 2014N/A11
Sep 2014N/A5

FY 2014 Total: 90

Glossary

Note: The data provided on this website is produced on an ongoing basis for performance management purposes and is subject to change due to updates of preliminary estimates, corrections, or other reasons. In addition, FDA may change the type or amount of data provided on this website at any time. Information marked as "Completed" may include measures and/or key projects for which activities are ongoing but no longer tracked as part of FDA-TRACK.