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U.S. Department of Health and Human Services

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Total correspondence received by OES during the month which require FDA response (1)

Dictionary: Many individuals write to the Commissioner to express support for or concerns about food safety, medical product safety, agency processes, and a range of other issues under FDA’s jurisdiction. OES monitors the agency’s timely response to this correspondence.

  • Number of written correspondence received for the Commissioner’s signature during the month: These are inquiries that need the Commissioner’s signature on the response.
  • Number of written correspondence received for FDA during the month which are sent by OES to the Centers for Direct Reply: These are inquiries that are referred to the Centers for direct response
  • Number of written correspondence received for FDA during the month which are kept in OES for response: These are inquiries that OES responds to directly.

Information is current as of December 31, 2013

Fiscal Year - 2011

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TimeTargetNumber
Oct 2010N/A214
Nov 2010N/A297
Dec 2010N/A190
Jan 2011N/A238
Feb 2011N/A236
Mar 2011N/A311
Apr 2011N/A255
May 2011N/A262
Jun 2011N/A433
Jul 2011N/A314
Aug 2011N/A228
Sep 2011N/A223

FY 2011 Total: 3,201

Footnotes

  • (1) Tracking against specific kinds of correspondence did not start until November 2010.

Number of written correspondence received for the Commissioner's signature during the month. (1)

These are inquiries that need the Commissioner’s signature on the response.

Fiscal Year - 2011
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TimeTargetNumber
Nov 2010N/A39
Dec 2010N/A32
Jan 2011N/A39
Feb 2011N/A16
Mar 2011N/A18
Apr 2011N/A6
May 2011N/A14
Jun 2011N/A9
Jul 2011N/A13
Aug 2011N/A15
Sep 2011N/A11

FY 2011 Total: 212

Number of written correspondence received for FDA during the month which are sent by OES to the Centers for Direct Reply. (1)

These are inquiries that are referred to the Centers for direct response

Fiscal Year - 2011
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TimeTargetNumber
Nov 2010N/A180
Dec 2010N/A92
Jan 2011N/A126
Feb 2011N/A153
Mar 2011N/A194
Apr 2011N/A144
May 2011N/A180
Jun 2011N/A325
Jul 2011N/A248
Aug 2011N/A140
Sep 2011N/A136

FY 2011 Total: 1,918

Number of written correspondence received for FDA during the month which are kept in OES for response

These are inquiries that OES responds to directly.

Fiscal Year - 2011
Skip graphic and jump to text data.

TimeTargetNumber
Nov 2010N/A78
Dec 2010N/A66
Jan 2011N/A73
Feb 2011N/A67
Mar 2011N/A99
Apr 2011N/A105
May 2011N/A68
Jun 2011N/A99
Jul 2011N/A53
Aug 2011N/A73
Sep 2011N/A76

FY 2011 Total: 857

Glossary

Note: The data provided on this website is produced on an ongoing basis for performance management purposes and is subject to change due to updates of preliminary estimates, corrections, or other reasons. In addition, FDA may change the type or amount of data provided on this website at any time. Information marked as "Completed" may include measures and/or key projects for which activities are ongoing but no longer tracked as part of FDA-TRACK.