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Total correspondence received by OES during the month which require FDA response (1)

Dictionary: Many individuals write to the Commissioner to express support for or concerns about food safety, medical product safety, agency processes, and a range of other issues under FDA’s jurisdiction. OES monitors the agency’s timely response to this correspondence.

• Number of written correspondence received for the Commissioner’s signature during the month: These are inquiries that need the Commissioner’s signature on the response.
• Number of written correspondence received for FDA during the month which are sent by OES to the Centers for Direct Reply: These are inquiries that are referred to the Centers for direct response
• Number of written correspondence received for FDA during the month which are kept in OES for response: These are inquiries that OES responds to directly.

Information is current as of December 31, 2012

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Footnotes

• (1) Tracking against specific kinds of correspondence did not start until November 2010.

Number of written correspondence received for the Commissioner's signature during the month. (1)

These are inquiries that need the Commissioner’s signature on the response.

Fiscal Year - 2011

Time	Target	Number
Nov 2010	N/A	39
Dec 2010	N/A	32
Jan 2011	N/A	39
Feb 2011	N/A	16
Mar 2011	N/A	18
Apr 2011	N/A	6
May 2011	N/A	14
Jun 2011	N/A	9
Jul 2011	N/A	13
Aug 2011	N/A	15
Sep 2011	N/A	11

FY 2011 Total: 219

Number of written correspondence received for FDA during the month which are sent by OES to the Centers for Direct Reply. (1)

These are inquiries that are referred to the Centers for direct response

Fiscal Year - 2011

Time	Target	Number
Nov 2010	N/A	180
Dec 2010	N/A	92
Jan 2011	N/A	126
Feb 2011	N/A	153
Mar 2011	N/A	194
Apr 2011	N/A	144
May 2011	N/A	180
Jun 2011	N/A	325
Jul 2011	N/A	248
Aug 2011	N/A	140
Sep 2011	N/A	136

FY 2011 Total: 2,034

Number of written correspondence received for FDA during the month which are kept in OES for response

These are inquiries that OES responds to directly.

Fiscal Year - 2011

Time	Target	Number
Nov 2010	N/A	78
Dec 2010	N/A	66
Jan 2011	N/A	73
Feb 2011	N/A	67
Mar 2011	N/A	99
Apr 2011	N/A	105
May 2011	N/A	68
Jun 2011	N/A	99
Jul 2011	N/A	53
Aug 2011	N/A	73
Sep 2011	N/A	76

FY 2011 Total: 921