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Total correspondence received by OES during the month which require FDA response (1)

Dictionary: Many individuals write to the Commissioner to express support for or concerns about food safety, medical product safety, agency processes, and a range of other issues under FDA’s jurisdiction. OES monitors the agency’s timely response to this correspondence.

• Number of written correspondence received for the Commissioner’s signature during the month: These are inquiries that need the Commissioner’s signature on the response.
• Number of written correspondence received for FDA during the month which are sent by OES to the Centers for Direct Reply: These are inquiries that are referred to the Centers for direct response
• Number of written correspondence received for FDA during the month which are kept in OES for response: These are inquiries that OES responds to directly.

Information is current as of December 31, 2012

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Footnotes

• (1) Tracking against specific kinds of correspondence did not start until November 2010.

Number of written correspondence received for the Commissioner's signature during the month. (1)

These are inquiries that need the Commissioner’s signature on the response.

Fiscal Year - 2012

Time	Target	Number
Oct 2011	N/A	7
Nov 2011	N/A	9
Dec 2011	N/A	2
Jan 2012	N/A	20
Feb 2012	N/A	12
Mar 2012	N/A	10
Apr 2012	N/A	8
May 2011	N/A	12
Jun 2012	N/A	9
Jul 2012	N/A	6
Aug 2012	N/A	4
Sep 2012	N/A	5

FY 2012 Total: 104

Number of written correspondence received for FDA during the month which are sent by OES to the Centers for Direct Reply. (1)

These are inquiries that are referred to the Centers for direct response

Fiscal Year - 2012

Time	Target	Number
Oct 2011	N/A	116
Nov 2011	N/A	106
Dec 2011	N/A	116
Jan 2012	N/A	144
Feb 2012	N/A	200
Mar 2012	N/A	228
Apr 2012	N/A	268
May 2011	N/A	186
Jun 2012	N/A	236
Jul 2012	N/A	187
Aug 2012	N/A	246
Sep 2012	N/A	202

FY 2012 Total: 2,235

Number of written correspondence received for FDA during the month which are kept in OES for response

These are inquiries that OES responds to directly.

Fiscal Year - 2012

Time	Target	Number
Oct 2011	N/A	64
Nov 2011	N/A	70
Dec 2011	N/A	54
Jan 2012	N/A	102
Feb 2012	N/A	110
Mar 2012	N/A	116
Apr 2012	N/A	108
May 2012	N/A	77
Jun 2012	N/A	67
Jul 2012	N/A	52
Aug 2012	N/A	72
Sep 2012	N/A	62

FY 2012 Total: 954