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U.S. Department of Health and Human Services

About FDA

Total correspondence received by OES during the month which require FDA response (1)

Dictionary: Many individuals write to the Commissioner to express support for or concerns about food safety, medical product safety, agency processes, and a range of other issues under FDA’s jurisdiction. OES monitors the agency’s timely response to this correspondence.

  • Number of written correspondence received for the Commissioner’s signature during the month: These are inquiries that need the Commissioner’s signature on the response.
  • Number of written correspondence received for FDA during the month which are sent by OES to the Centers for Direct Reply: These are inquiries that are referred to the Centers for direct response
  • Number of written correspondence received for FDA during the month which are kept in OES for response: These are inquiries that OES responds to directly.

Information is current as of June 30, 2014

Fiscal Year - 2013

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TimeTargetNumber
Oct 2012N/A248
Nov 2012N/A295
Dec 2012N/A280
Jan 2013N/A365
Feb 2013N/A400
Mar 2013N/A358
Apr 2013N/A411
May 2013N/A473
Jun 2013N/A479
Jul 2013N/A401
Aug 2013N/A325
Sep 2013N/A301

FY 2013 Total: 4,336

Footnotes

  • (1) Tracking against specific kinds of correspondence did not start until November 2010.

Number of written correspondence received for the Commissioner's signature during the month. (1)

These are inquiries that need the Commissioner’s signature on the response.

Fiscal Year - 2013
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TimeTargetNumber
Oct 2012N/A4
Nov 2012N/A6
Dec 2012N/A11
Jan 2013N/A15
Feb 2013N/A7
Mar 2013N/A9
Apr 2013N/A13
May 2013N/A6
Jun 2013N/A7
Jul 2013N/A12
Aug 2013N/A6
Sep 2013N/A9

FY 2013 Total: 105

Number of written correspondence received for FDA during the month which are sent by OES to the Centers for Direct Reply. (1)

These are inquiries that are referred to the Centers for direct response

Fiscal Year - 2013
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TimeTargetNumber
Oct 2012N/A184
Nov 2012N/A193
Dec 2012N/A196
Jan 2013N/A232
Feb 2013N/A231
Mar 2013N/A169
Apr 2013N/A164
May 2013N/A151
Jun 2013N/A100
Jul 2013N/A118
Aug 2013N/A135
Sep 2013N/A102

FY 2013 Total: 1,975

Number of written correspondence received for FDA during the month which are kept in OES for response

These are inquiries that OES responds to directly.

Fiscal Year - 2013
Skip graphic and jump to text data.

TimeTargetNumber
Oct 2012N/A60
Nov 2012N/A96
Dec 2012N/A73
Jan 2013N/A90
Feb 2013N/A84
Mar 2013N/A150
Apr 2013N/A92
May 2013N/A141
Jun 2013N/A95
Jul 2013N/A94
Aug 2013N/A97
Sep 2013N/A94

FY 2013 Total: 1,166

Glossary

Note: The data provided on this website is produced on an ongoing basis for performance management purposes and is subject to change due to updates of preliminary estimates, corrections, or other reasons. In addition, FDA may change the type or amount of data provided on this website at any time. Information marked as "Completed" may include measures and/or key projects for which activities are ongoing but no longer tracked as part of FDA-TRACK.