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U.S. Department of Health and Human Services

About FDA

Percentage of up time for the FDA Mission Critical Applications within the month (1)

Dictionary: The Office of Information Management provides and manages information technology (IT) and other related services to ensure FDA can carry out the mission of promoting and protecting public health in an efficient, effective, productive, and timely manner. Information Technology applications are used by FDA employees to perform their regulatory duties (e.g., research, product review, inspections). In order for these applications to function they reside on infrastructure platforms (servers and storage devices connected to the FDA network) within the FDA Datacenters; Ashburn Contractor Hosted Data Center (CHDC) and White Oak Data Center (WODC). The mission critical applications overall reliability target is 99.97% which equates to 2.63 hours per year or 13 minutes per month. Automated monitoring tools are used to monitor and calculate the data center platforms and mission critical applications reliability.

Fiscal Year - 2012

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TimeTargetPercent
Oct 201199.9799.50
Nov 201199.9799.91
Dec 201199.9799.98
Jan 201299.9799.98
Feb 201299.9799.97
Mar 201299.9799.36
Apr 201299.97100
May 201299.97100
Jun 201299.9799.92
Jul 201299.9799.82
Aug 201299.9799.95
Sep 201299.97TBD

Footnotes

  • (1) This metric was not reported in FDA-TRACK until May 2011.

Glossary

Note: The data provided on this website is produced on an ongoing basis for performance management purposes and is subject to change due to updates of preliminary estimates, corrections, or other reasons. In addition, FDA may change the type or amount of data provided on this website at any time. Information marked as "Completed" may include measures and/or key projects for which activities are ongoing but no longer tracked as part of FDA-TRACK.