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U.S. Department of Health and Human Services

About FDA

Percentage of up time for the Contractor Hosted Data Center (CHDC) platform within the month

Dictionary: The Office of Information Management provides and manages information technology (IT) and other related services to ensure FDA can carry out the mission of promoting and protecting public health in an efficient, effective, productive, and timely manner. Information Technology applications are used by FDA employees to perform their regulatory duties (e.g., research, product review, inspections). In order for these applications to function they reside on infrastructure platforms (servers and storage devices connected to the FDA network) within the FDA Datacenters; Ashburn Contractor Hosted Data Center (CHDC) and White Oak Data Center (WODC). The CHDC is a Tier 4 data center and the overall reliability target is 99.99% which equates to 52 minutes of downtime per year or 4 minutes of downtime per month. Automated monitoring tools are used to monitor and calculate the data center platforms and mission critical applications reliability.

Fiscal Year - 2011

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TimeTargetPercent
Dec 201099.99100
Jan 201199.99100
Feb 201199.99100
Mar 201199.99100
Apr 201199.99100
May 201199.99100
Jun 201199.99100
Jul 201199.99100
Aug 201199.99100
Sep 201199.99100

Glossary

Note: The data provided on this website is produced on an ongoing basis for performance management purposes and is subject to change due to updates of preliminary estimates, corrections, or other reasons. In addition, FDA may change the type or amount of data provided on this website at any time. Information marked as "Completed" may include measures and/or key projects for which activities are ongoing but no longer tracked as part of FDA-TRACK.