Follow-up treatment delay.
The issue involves the message center functionality in powerchart and powerchart office, and affects users that utilize the message center to forward radiology reports.
When radiology results for review are endorsed and forwarded by the ordering provider using the ok and next buttons, the results do not forward and are not displayed in the recipient's message center.
Patient care may be affected if clinicians utilize the message center to communicate patient follow-up activities.
Note: the final results are posted and are available on the patient's chart.
Cerner has received communication of two delays in patient follow-up activities as a result of this issue.