Microbiology set up a program within the cerner computer system to automate the reporting system for hsv (herpes simplex virus)testing.
The system was tested with the assistance of cerner and found to be working appropriately.
The new system was operational for approximately 3 weeks when it was determined that the first word of the sentence, "no" was inappropriately dropping off of the following sentence: "no herpes simplex virus type 1 or herpes simplex virus type 2 detected by dna amplification.
" as such, two of five patients were incorrectly informed that they had hsv before the error was detected.
One had started an antiviral creme treatment.
The other three did not have follow-up visits until after the correct results were determined.
Cerner has looked at the program and has not provided an answer for the system issue.
In the interim, the previous manual review and entry process is being used.