The issue involves the results to endorse (rte) inbox functionality in powerchart, powerchart office and firstnet and affects users that use the rte inbox to view radiology reports that have been created in radnet.
Radiology results might fail to be displayed in the ordering provider's results to endorse folder in the inbox.
Treatment or diagnosis decisions could be delayed if the clinician is relying on the display of a result in the inbox results to endorse folder to initiate patient follow-up.
Note: the final results are posted to the flowsheet and are available on the patient's chart.
Cerner received communication that a patient's follow-up care was delayed as a result of this issue.