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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: CERNER CORP.CERNER MILLENNIUM POWERCHART OFFICESOFTWARE

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CERNER CORP. CERNER MILLENNIUM POWERCHART OFFICE SOFTWARE   Back to Search Results
Model Number 2001.01 THRU 2007
Event Date 08/03/2007
Event Type  Malfunction   Patient Outcome  Other
Manufacturer Narrative

The software notification includes a description of the issue and an interim workflow adjustment to prevent the malfunction. A software modification is being developed to address the issue for all sites that could be potentially impacted. Cerner corporation will provide a follow-up report when the software correction is available.

 
Event Description

Patient care delay. The issue involves functionality in cerner millennium powerchart office and powerchart core and affects users that utilize the powerchart inbox and message center inbox. In results to endorse or sign and review, if the user clicks ok and next multiple times in quick succession while attempting to sign a result or a document, the display could lag behind the system's processing of the action, and multiple results or documents could be signed without the user's review. In message center, when clicking ok and next or accept and next, or when deleting or completing messages and moving to the next task, a document could be signed or a message could be deleted without the user's review. Results could be endorsed or documents could be signed without physician review, which could impact patient care. Cerner received communication that a patient's follow-up care was delayed as a result of this issue.

 
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Brand NameCERNER MILLENNIUM POWERCHART OFFICE
Type of DeviceSOFTWARE
Manufacturer (Section F)
CERNER CORP.
2800 rockcreek pkwy.
kansas city MO 64117
Manufacturer (Section D)
CERNER CORP.
2800 rockcreek pkwy.
kansas city MO 64117
Manufacturer Contact
shelley looby
2800 rockcreek pkwy.
kansas city , MO 64117
(816) 201 -1368
Device Event Key948291
MDR Report Key946706
Event Key908778
Report Number1931259-2007-00007
Device Sequence Number1
Product CodeLNX
Report Source Manufacturer
Source Type Health Professional
Reporter Occupation Other
Remedial Action Modification/Adjustment
Type of Report Initial
Report Date 11/09/2007
1 Device Was Involved in the Event
1 Patient Was Involved in the Event
Date FDA Received11/09/2007
Is This An Adverse Event Report? Yes
Is This A Product Problem Report? Yes
Device Operator Health Professional
Device MODEL Number2001.01 THRU 2007
Was Device Available For Evaluation? No
Is The Reporter A Health Professional? Yes
Was The Report Sent To Manufacturer? No
Date Manufacturer Received08/03/2007
Was Device Evaluated By Manufacturer? Yes
Date Device Manufactured01/18/2001
Is The Device Single Use? No
Is this a Reprocessed and Reused Single-Use Device? No
Is the Device an Implant? No
Is this an Explanted Device?
Type of Device Usage Unkown

Patient TREATMENT DATA
Date Received: 11/09/2007 Patient Sequence Number: 1
#TreatmentTreatment Date
NA
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