(b)(6) days have passed since this issue was reported to mitek, and to date, despite outreaches, no additional information other than what was originally reported has been received and nothing is being returned.
We cannot tell anything from this; we cannot discern the root or underlying cause for the reported issue.
At this point in time, no further action is warranted.
However, this file will remain receptive to any potential forthcoming information received that is pertinent and germane to this issue.
Also, mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.