Patient identifier and age was not provided.
Sorin group (b)(4) manufactures the s5 roller pump.
The incident occurred in (b)(6).
This medwatch report is filed on behalf of sorin group (b)(4).
Sorin group received a report that during a procedure, the s5 roller pump stopped with no error messages.
The perfusionist hand cranked the pump to maintain blood flow for the remainder of the procedure.
Sorin received information from the perfusionist that the patient is fine.
A sorin group field service representative was dispatch to the facility to evaluate the issue.
The pump was run for two hours with no issues.
The bubble and pressure controls were tested and no problems were found.
The service representative then ran the pump overnight and found the pump to be working properly with no deviations or issues.
After discussion with the perfusionist, it was determined the pump stop was most likely caused by the pump cover being opened.
Retraining was implemented.
No further action is necessary.