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U.S. Department of Health and Human Services

Class 2 Device Recall IntelliSpace Portal,

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 Class 2 Recall
IntelliSpace Portal,
see related information
Date Posted March 30, 2012
Recall Status1 Terminated on February 22, 2013
Recall Number Z-1337-2012
Recall Event ID 61367
Premarket Notification
510(K) Number
K000908 
Product Classification System, Tomography, Computed, Emission - Product Code KPS
Product IntelliSpace Portal, M/N 881001, IntelliSpace Portal (ISP) is a multimodality (CT, NM, and MR) thin- client applications server that delivers full diagnostic viewing and clinical applications to the enterprise. IntelliSpace Portal (ISP) is a medical software system that allows multiple users to remotely access IntelliSpace Workspace Portal (ISP) from compatible computers on a network.
Code Information M/N 881001, Serial Numbers: 30001, 30003, 30004, 30007, 30008, 30016, 30018, 30019, 35006, 79932, 79933, 79935, 79936, 79939, 79940, 80071, 80425, 80891, 80910, 80914, 80979, 80980, 80994, 81004, 81008, 81015, 81026-81028, 81031, 81035, 81063, 81065, 81079, 81081, 81085, 81089, 81119, 81127, 81129, 81130, 81132, 81133, 81147, 81150, 81157, 81161, 81163-81165, 81169, 81172, 82004, 82006-82009, 82011, 82015-82018, 82020, 82021, 82023-82030, 85006-85011, 85025-, 5027, 85029, 85041-85043, 85046, 85049, 85053, 85067 & 85068.
Recalling Firm/
Manufacturer
Philips Medical Systems (Cleveland) Inc
595 Miner Road
Cleveland, Ohio 44143-2131
For Additional Information Contact Joseph Vinhais
440-483-7000
Manufacturer Reason
for Recall
A number of non-conformances were logged for IntelliSpace Portal running software version 4.0 during in-house random verification testing. When loading a study to Review, after failing to load it through Add to Running Application the Analysis application is not being closed and different (1st loaded study) patient appears in analysis (CCA).
FDA Determined
Cause 2
DESIGN: Software Design
Action Philips Healthcare sent an Urgent Medical Device Correction letter dated February 23, 2012, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to review the information contained in the letter with all members of their staff who need to be aware of the contents of the communication. Customers were asked to retain a copy with the equipment instruction for use. For any further information or support customers should contact their local Philips representative or local Philips Healthcare office. Customers in North America and Canada should contact the Customer Care Solutions Center at 1-800-722-9377, option 5. For questions regarding this recall call 440-483-7000.
Quantity in Commerce 90 units
Distribution Worldwide Distribution - USA including AL, AR, FL, GA, IO, IN, MI, NJ, NY, OH, OK, OR, PA, SC, TN, TX & WA and the countries of Australia, Canada, China, Czech Republic, France, Germany, India, Indonesia, Israel, Italy, Poland, Spain, Sweden, Switzerland & United Kingdom
Total Product Life Cycle TPLC Device Report

 
1 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
510(K) Database 510(K)s with Product Code = KPS and Original Applicant = ADAC LABORATORIES
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