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U.S. Department of Health and Human Services

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 Class 2 Recall
Philips Digital Diagnost R2.0.2
see related information
Date Posted December 05, 2012
Recall Number Z-0475-2013
Product Philips Digital Diagnost Software Version R2.0.2 Product Usage: This system is used for making X-ray exposures for diagnostics
Code Information All Digital Diagnost systems with release 2.0.2 and 2.0.2 SP1 Models 712020, 712022
Recalling Firm/
Manufacturer
Philips Healthcare Inc.
3000 Minuteman Road
Andover, Massachusetts 01810
For Additional Information Contact Beth St. Germain
978-659-4519
Reason for
Recall
With Digital Diagnost R2.0.2 a mirrored "R in a circle" is burnt into the image (if mirrored) in the lower right corner of the image. When such an image is mirrored back inside the PACS system, an unmirrored "R in a circle" appears in the lower left corner. This can be mistaken for a "Right patient side" marker, although this can appear on the left patient side.
Action Philips Healthcare initiated a recall on October 25, 2012 via Urgent - Field Safety Notice for the Digital Diagnost X-ray System. The letter identified the affected product, problem and actions to be taken. The letter informs customers that Philips will supply a software update kit to version 2.1.4. For questions please contact your local Philips representative 1-800-722-9377.
Quantity in Commerce 623 units
Distribution Worldwide Distribution - USA Nationwide and the countries of Argentian. Australia, Austria, Belgium, Canada, Chile, Croatia, Czech Republic, Denmark, Egypt, Eastonia, Finland, France, Germany, India, Indonesia, Iraq, Italy, Japan, Latvia, Lithuania, Lybia, Malta, Mexico, Netherlands, New Zealnd,Norway, Oman, Polnad, Protugual, Quatar, Romania, Russia, Saudi Arabia,Singapore, Slovakia, Soth Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, UAE and UK.
 
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