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U.S. Department of Health and Human Services

Medical & Radiation Emitting Device Recalls

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 Class 2 Recall
Care Innovations QuietCare-Networked product
see related information
Date Posted February 23, 2013
Recall Number Z-0877-2013
Product QuietCare-Networked product, Facility Server/model: QC101601; The QuietCare system is intended to detect and analyze residents' movements.
Code Information All units of this model.
Recalling Firm/
Manufacturer
Intel-GE Care Innovations LLC
3721 Douglas Blvd Ste 100
Roseville, California 95661-4243
Consumer Instructions No consumer action necessary
For Additional Information Contact Bonnie Norman
916-356-8438
Reason for
Recall
Care Innovations detected a software anomaly: During the engineering investigation into the cause of why a Wander Alert was not generated, a defect in the implementation of the Wander and Night Motion ADLs was discovered.
Action Care Innovations sent a "DEVICE CORRECTION NOTIFICATION" letter dated 12/20/12 to all affected customers. The letter identified the product and problem. Correction was performed remotely by the firm. Contact the firm at 917-232-4775 for questions regarding this notice.
Quantity in Commerce 19 units
Distribution Nationwide Distribution.
 
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