| Date Posted |
February 01, 2013 |
| Recall Number |
Z-0766-2013 |
| Product |
P10 Tobii battery box (product number 510410)
Product Usage - Battery pack for MyTobii P10 Device. MyTobii P10 is a portable eye-controlled communication device featuring the Tobii Eye Control system. |
| Code Information |
Product Code 510410. All units.
|
Recalling Firm/
Manufacturer |
Tobii Assistive Technology, Inc.
333 Elm St
Dedham, Massachusetts 02026-4530 |
| Consumer Instructions |
Contact the recalling firm for information |
| For Additional Information Contact |
Lyle Sherwood
781-461-8200 Ext. 266
|
Reason for
Recall |
Tobii ATI customers P10 external battery pack, which contains sealed lead-acid batteries, malfunctioned while recharging and produced smoke with a chemical smell.
|
| Action |
The recalling firm, Tobii Assistive Technology, Inc. sent a notification letter to all customers who received the recalled product via certified mail. The letter identified the affected product, problem and actions to be taken. Customers were instructed to immediatley discontinue the use of the P10 battery pack and provded with instructions to receive a complimentary replacement solution. The letter instructed customers to dispose of their P10 External Battery Pack in a manner stipulated with local laws. An acknowledgment form is included to be completed by customers. For questions contact Tobii ATI at 1-800-793-9227 or P10batterypack@tobiiati.com. |
| Quantity in Commerce |
483 units |
| Distribution |
US Nationwide Distribution |
| |
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