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U.S. Department of Health and Human Services

Class 2 Device Recall syngo Imaging XS

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  Class 2 Device Recall syngo Imaging XS see related information
Date Initiated by Firm April 03, 2014
Date Posting Updated May 16, 2014
Recall Status1 Terminated 3 on December 15, 2014
Recall Number Z-1622-2014
Recall Event ID 68107
510(K)Number K033831  K042832  K052461  
Product Classification System, image processing, radiological - Product Code LLZ
Product syngo Imaging XS

Syngo Imaging XS is a Picture Archiving and Communication System (PACS) intended to display, process, read, report, communicate, distribute, store and archive digital medical images. It supports the physician in diagnosis and treatment planning. Syngo Imaging XS also supports storage and archiving of Structured DICOM reports. Syngo Imaging XS optionally uses a variety of advanced postprocessing applications.
Code Information material number: 10014063, with serial numbers: 1334, 1065, 1351, 1491, 1417, 1269, 1076, 1043, 1429, 1353, 1392, 1258, 1398, 1445, 1496, 1279, 1116, 1090, 1229, 1080, 1005, 1081, 1310, 1246, 1226, 1057, 1379, 1396, 1084, 1322, 1107, 1453, 1124, 1343, 1198, 1432, 1058, 1247, 1278, 1082, 1055, 1049, 1329, 1203, 1490, 1083, 1316, 1395, 1053, 1079, 1387, 1448, 1218, 1451, 1389, 1386, 1064, 1500, 1436, 1074, 1443, 1210, 1408, 1427.
Recalling Firm/
Siemens Medical Solutions USA, Inc
51 Valley Stream Pkwy
Malvern PA 19355
For Additional Information Contact Customer Support
Manufacturer Reason
for Recall
A complaint reported that the archiving method at one customer site was changed from implicit to explicit, and the cleanup procedure enabled by the explicit archivingmethod may have deleted data from archive itself.
FDA Determined
Cause 2
Use error
Action Siemens sent a Customer Safety Advisory Notice dated April 3, 2014, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. Our service organization already checked all syngo Imaging sites and did not find any other occurrence of the wrongly configured link. Additionally our service organization will include the check for such wrongly configured links into the existing proactive site monitoring procedures. We appreciate your understanding and cooperation with this safety advisory and ask you to immediately instruct your personnel accordingly. Please include this safety advisory notice in your operator's manual. In the interests of safety, we ask that you perform the above preventive measures and inform all affected personnel immediately. If you have sold this device/equipment and it is no longer in your possession, we kindly ask that you forward this safety notice to the new owner of this device/equipment. Please inform us about the new owner of the device/equipment. We regret any inconvenience that this may cause, and we thank you in advance for your understanding. For further questions please call (610) 219-6300. .
Quantity in Commerce 64
Distribution Nationwide Distribution
Total Product Life Cycle TPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database 510(K)s with Product Code = LLZ and Original Applicant = SIEMENS AG, MEDICAL SOLUTIONS