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Class 2 Device Recall COBAS INTEGRA 800 Analyzer |
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Date Initiated by Firm |
September 16, 2013 |
Date Posted |
November 05, 2013 |
Recall Status1 |
Terminated 3 on May 12, 2015 |
Recall Number |
Z-0168-2014 |
Recall Event ID |
66239 |
510(K)Number |
K951595
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Product Classification |
Analyzer, chemistry (photometric, discrete), for clinical use - Product Code JJE
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Product |
COBAS INTEGRA 800 Analyzer with software 9864.C2 Cobas. COBAS Part Numbers 28122474001, 28122474692, 04559126001, 04589459970 corresponding to the Analyzer with or without closed tube sampling accessory
A fully automated system for clinical chemistry analysis intended for the in vitro quantitative/qualitative determination of analytes in body fluids. |
Code Information |
software version 9864.C2 |
Recalling Firm/ Manufacturer |
Roche Diagnostics Operations, Inc. 9115 Hague Rd Indianapolis IN 46256-1025
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For Additional Information Contact |
Todd Siesky 317-576-3911
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Manufacturer Reason for Recall |
Roche COBAS INTEGRA 800 system, Software Version 9864.C2 does not perform necessary ISE Service Actions. Whenever the ISE rack is removed, the ISE counters in the software are reset to zero and the corresponding Service Actions are not conducted automatically by the system. Additionally, certain maintenance activities that have to be performed manually by the operator are not requested on the sof
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FDA Determined Cause 2 |
Software Design Change |
Action |
Roche sent an Urgent Medical Device Correction letter dated September 16, 2013, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Roche Diagnostics recommends tracking all ISE counters and manually requesting the corresponding Service Actions listed in the notification be monitored until updated software becomes available during Q4 2013.
If the affected product was moved to another site, the notification is to be forwarded. consignees were asked to complete the attached faxback form and fax it to 1-877-266-0997 and file the Urgent Medical Device Correction (UMDC) for future reference. Question should be directed to
Roche Support Network Customer Support Center 24 hours a day, seven days a week at 1-800-428-2336
For questions regarding thisr ecall call 317-576-3911. |
Quantity in Commerce |
527 units |
Distribution |
Nationwide Distribution and Puerto Rico |
Total Product Life Cycle |
TPLC Device Report
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
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510(K) Database |
510(K)s with Product Code = JJE and Original Applicant = ROCHE DIAGNOSTIC SYSTEMS, INC.
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