| Date Posted |
February 23, 2013 |
| Recall Number |
Z-0877-2013 |
| Product |
QuietCare-Networked product, Facility Server/model: QC101601;
The QuietCare system is intended to detect and analyze residents' movements. |
| Code Information |
All units of this model.
|
Recalling Firm/ Manufacturer |
Intel-GE Care Innovations LLC 3721 Douglas Blvd Ste 100 Roseville, California 95661-4243 |
| Consumer Instructions |
No consumer action necessary |
| For Additional Information Contact |
Bonnie Norman 916-356-8438
|
Reason for Recall |
Care Innovations detected a software anomaly: During the engineering investigation into the cause of why a Wander Alert was not generated, a defect in the implementation of the Wander and Night Motion ADLs was discovered.
|
| Action |
Care Innovations sent a "DEVICE CORRECTION NOTIFICATION" letter dated 12/20/12 to all affected customers. The letter identified the product and problem. Correction was performed remotely by the firm. Contact the firm at 917-232-4775 for questions regarding this notice. |
| Quantity in Commerce |
19 units |
| Distribution |
Nationwide Distribution. |
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