| | Class 2 Recall daVinci Surgical System Model IS1200, A4.3 SW level |  |
| Date Posted |
September 26, 2007 |
| Recall Number |
Z-1244-2007 |
| Product |
Endoscopic Instrument Control System (da Vinci Surgical System) Model IS1200, A4.3 SW level, Manufactured by Intuitive Surgical, Inc, Sunnyvale, CA 94086 |
| Code Information |
Systems manufactured or upgraded to Model IS1200 hardware/software level in this time frame: 2/17/2000 - 3/27/2007
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Recalling Firm/ Manufacturer |
Intuitive Surgical, Inc. 1266 Kifer Rd Sunnyvale, California 94086-5304 |
Reason for Recall |
Under certain circumstances, the product's software may crash and require a manual override or restart before functioning again. In addition, there is an unrelated addendum to the User Manual to clarify an icon not described in the previous User Manual.
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| Action |
As of 9/7/2007, Intuitive Field Service Engineers have performed the upgrade via service visit on 292 of 293 U.S. systems listed on the affected sites list. A notification letter that the upgrade has been performed was left with each site after the upgrade has been completed. The firm's distributors received advance notice of the upgrades 9/13/2007. |
| Quantity in Commerce |
405 |
| Distribution |
Worldwide, including USA, Canada, Australia, Austria, Belgium, China, Czech Republic, Denmark, France, Germany, Greece, India, Italy, Japan, Korea, Malaysia, Netherlands, Norway, Romania, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, and Venezuela. |
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