| | Class 2 Recall
"Shower Helper" and "Bath Helper" |  |
| Date Posted |
August 17, 2007 |
| Recall Number |
Z-1172-2007 |
| Product |
Non-AC-powererd Patient Lifts for assisting patients when bathing and toileting-sold under names "Bath Helper" and "Shower Helper" , Sisus Corporation, Santa Cruz, CA 95062. |
| Code Information |
The "Shower Helper" may be identified as Model SBH10.0 or as "Sisus All In One". The "Bath Helper" is identified as Model SBB10.0.
|
Recalling Firm/
Manufacturer |
The Sisus Corporation
721 30th Ave
Santa Cruz, California 95062-5070 |
| For Additional Information Contact |
Simon Kaiwai
415-235-0558
|
Reason for
Recall |
Poor welding may cause the device(s) to fail, which may result in the user, falling in the bathroom and/or a lack of assistance with bathing or toileting.
|
| Action |
On 6/8/2007, a letter was sent to all dealers and each direct account customer/user followed by a phone call to ensure the notification letter was received. Customers were instructed to discontinue use of the devices pending receipt of modification kits/ instructions to be shipped priority overnight. The firm plans to call customers/dealers to support them with the installations and ensure smooth implementation. Dealers were instructed to conduct recall to the user level. |
| Quantity in Commerce |
approximately 100 units have been distributed. |
| Distribution |
Nationwide Distribution including states of PA, TX, NY, MI, AL, FL, CA, OH, CT, WA, MD, OR, NC, NH, VT, IL, CO, HI, LA, GA, TN, OK, MA, KS, SC, ME, GA, MN, IN, and DE. |
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