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U.S. Department of Health and Human Services

Class 2 Device Recall Syngo Imagaing

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 Class 2 Recall
Syngo Imagaing
see related information
Date Posted February 23, 2008
Recall Status1 Terminated on September 17, 2008
Recall Number Z-0732-2008
Recall Event ID 46318
Product Classification System, Image Processing, Radiological - Product Code LLZ
Product Siemens Syngo Imaging System with VB30A version of software. Model Number: 10014063, Siemans Medical Solutions, Malvern, PA 19355
Code Information Serial Numbers: 1005, 1065, 1076, 1112, 1202, 1242, 1269, 1278, 1279, and 1282.
Recalling Firm/
Siemens Medical Solutions USA, Inc
51 Valley Stream Pkwy
Malvern, Pennsylvania 19355-1406
For Additional Information Contact Catherine Moffa
Manufacturer Reason
for Recall
Inconsistent data - A buffer overflow may occur between information system and picture system if the system experiences a high load. (e.g. RIS/PACS communication is unusally high)
FDA Determined
Cause 2
DESIGN: Software Design
Action The recalling firm issued a Customer Safety Advisory, via certified mail. to the affected customers on 11/27/07. The letter informs the customer of the issue and also provides instruction to detect and avoid its occurrence. In addition, the firm is developing a software update to correct the issue, which will be installed on the affected systems when it is released.
Quantity in Commerce 10 units
Distribution Nationwide Distribution, including states of AL, MO, NC, NY, OH, OR, TN, and TX.
Total Product Life Cycle TPLC Device Report

1 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.