Date Initiated by Firm | August 30, 2007 |
Date Posted | December 16, 2008 |
Recall Status1 |
Terminated 3 on January 13, 2009 |
Recall Number | Z-0454-2009 |
Recall Event ID |
48660 |
Product Classification |
Pipetting and diluting system for clinical use. - Product Code JQW
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Product | Vidiera NsP Nucleic Sample Preparation, Part Number: A22421, Version 1.0.41 |
Code Information |
Part Numbers: A22421, Version 1.0.41 |
Recalling Firm/ Manufacturer |
Beckman Coulter Inc 200 S Kraemer Blvd Brea CA 92822-6208
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For Additional Information Contact | Nora Zerounian 714-993-5321 Ext. 8383 |
Manufacturer Reason for Recall | Incorrect results: under certain circumstances, when transfer volume is not within the set range, the Vidiera NsP software does not report sample exclusion and does not flag the excluded sample in the "Run Results" report.
The software error associated with the excluded sample appears as "Liquid was not successfully transferred to well#..........the sample will be excluded from further proce |
FDA Determined Cause 2 | Software design |
Action | The customer notifications were initiated by Beckman Coulter on September 11, 2007 when all affected accounts were contacted via telephone, followed by a Product Corrective Action (PCA) was mailed via US Postal Service to all affected customers. The PCA informed the customers of the issue and instructed them to:
(1) Review the "run Summary" event log for your samples.
(2) Review the attached instructions describing the steps for identifying the samples affected by this error.
(3) Complete and return the enclosed response form within 10 days so that we may maintain our records.
The letter informed the customers that Beckman Coulter would provide a software update within 60 days. The letter also asked their customers to share the PCA with their staff and provide a copy of the PCA to any customers that they may have forwarded the affected products to.
For questions regarding the PCA, please contact firm at 714-961-3634. |
Quantity in Commerce | 6 |
Distribution | Nationwide distribution including states of PA, MI, UT, WA, IL, and CA. |
Total Product Life Cycle | TPLC Device Report |
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
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