Date Initiated by Firm |
July 22, 2008 |
Date Posted |
September 18, 2008 |
Recall Status1 |
Terminated 3 on May 16, 2012 |
Recall Number |
Z-2369-2008 |
Recall Event ID |
49005 |
510(K)Number |
K041674
|
Product Classification |
Oximeter - Product Code DQA
|
Product |
Philips Telemonitoring System Software (M3811B) used with Philips Telemonitoring System (M3810B) Revision: B.02.07
Prescriptive medical device used to automatically collect and transmit medical information (weight, blood pressure, non-diagnostic ECG) over phone lines between provider and patient. |
Code Information |
Software Revision: B.02.07 |
Recalling Firm/ Manufacturer |
Philips Medical Systems 3000 Minuteman Road Andover MA 01810
|
For Additional Information Contact |
978-687-1501
|
Manufacturer Reason for Recall |
Software: If Weight Limits edited, values will return to default values that were deleted
|
FDA Determined Cause 2 |
Software design |
Action |
Affected customers will receive the Urgent Medical Device Correction notification on 7/22/08 via certified mail. Delivery receipt will be tracked. The Urgent Medical Device Correction notification instructs customers to verify that daily and weekly weight limits are set or not set as intended while they await the correction, which will come in the form of a new version of software and will simultaneously update all systems. Philips has corrected the software defect and is in the process of validating the correction and releasing the corrected software as part of a scheduled release. If further information or support is needed, customers should contact the Telehealth Customer Service Line at 1-866-246-7316. |
Quantity in Commerce |
49 units |
Distribution |
Nationwide Distribution. |
Total Product Life Cycle |
TPLC Device Report
|
|
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
|
510(K) Database |
510(K)s with Product Code = DQA and Original Applicant = PHILIPS MEDICAL SYSTEMS
|