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U.S. Department of Health and Human Services

Class 3 Device Recall One Touch Ping Insulin Pump

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 Class 3 Device Recall One Touch Ping Insulin Pumpsee related information
Date Initiated by FirmDecember 18, 2009
Date PostedMay 08, 2010
Recall Status1 Terminated 3 on June 22, 2010
Recall NumberZ-1560-2010
Recall Event ID 54239
510(K)NumberK080639 
Product Classification Pump, Infusion, Insulin - Product Code LZG
ProductOne Touch Ping Insulin Pump using ezManager Max diabetes management software
Code Information Pump serial numbers: 00-72187-15, 00-72194-15, 01-72188-15, 02-72196-15, 04-70673-15, 05-72199-15, 11-70768-15, 18-67503-15, 23-69304-15, 25-66538-15, 30-69170-15, 40-69613-15, 67-69696-15, 75-72201-15, 76-72202-15, 89-71176-15, 90-71177-15, 96-70468-15, 97-72191-15, 98-72192-15, and 99-72193-15.
Recalling Firm/
Manufacturer		 Animas Corporation
200 Lawrence Dr
West Chester PA 19380-3428
For Additional Information ContactCustomer Service
866-423-4087
Manufacturer Reason
for Recall		Software malfunction which disallows users to download, view and print information from their pump (including blood glucose, insulin delivery, carbohydrate and pump events). Additionally, users are unable to customize the built-in food database and pump settings using the software.
FDA Determined
Cause 2		Software design
ActionThe recalling firm telephoned the patients/users to inform them of the problem. A letter dated 12/22/09 was also sent to users. Users will have a replacement unit sent to them so that they will be able to fully utilize the pump and the software. As a courtesy a letter dated 12/22/09 was issued to the health care provider/prescribing physician for the affected users.
Quantity in Commerce21 pumps
DistributionThe pumps were provided to patients/users in CA, CT, FL, GA, ID, MA, MO, NJ, OH, OR, PA, TX, and WA
Total Product Life CycleTPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database510(K)s with Product Code = LZG
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