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U.S. Department of Health and Human Services

Class 2 Device Recall Syngo Imaging XS

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 Class 2 Recall
Syngo Imaging XS
see related information
Date Posted April 20, 2010
Recall Status1 Terminated on July 05, 2012
Recall Number Z-1423-2010
Recall Event ID 55108
Premarket Notification
510(K) Number
Product Classification System, Image Processing, Radiological - Product Code LLZ
Product Syngo Imaging XS model number 10496279 The intended use: image processing radiological
Code Information Model number 10496279. Serial numbers: 1165, 1213, 1361, 1373, 1395, and 1424.
Recalling Firm/
Siemens Medical Solutions USA, Inc
51 Valley Stream Pkwy
Malvern, Pennsylvania 19355
For Additional Information Contact Technical Solutions
Manufacturer Reason
for Recall
images can be overwritten
FDA Determined
Cause 2
DESIGN: Software Design
Action A "Customer (Safety) Advisory notice" dated February 16, 2010, was sent all affected customers via Update Instructions IM019/10/S. This notice describes the product, problem and the action to be taken by the customers. The customers should immediately instruct their employees of the advisor notice and maintain awareness. If the customer sold the device/equipment and is no longer in possession of it, they should forward the notice and inform Siemens of the new owner. A software update to correct this issue will be distributed and installed by a Siemens Service Engineer on all affected systems under Update Instructions IM020/10/S. If you have any further questions regarding this issue, do not hesitate to contact your local SIEMENS Uptime Service Center (michael.mib.braun@siemens.com).
Quantity in Commerce 6 units
Distribution Nationwide distribution: CA, NC, NY, PA, and TX
Total Product Life Cycle TPLC Device Report

1 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
510(K) Database 510(K)s with Product Code = LLZ and Original Applicant = SIEMENS AG, MEDICAL SOLUTIONS