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U.S. Department of Health and Human Services

Class 2 Device Recall NeuViz 16 MultiSlice CT Scanner System

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 Class 2 Device Recall NeuViz 16 MultiSlice CT Scanner Systemsee related information
Date Initiated by FirmFebruary 09, 2011
Date PostedMay 23, 2011
Recall Status1 Terminated 3 on August 24, 2011
Recall NumberZ-2241-2011
Recall Event ID 58582
510(K)NumberK090173 K092742 
Product Classification System, x-ray, tomography, computed - Product Code JAK
ProductNeuViz 16 Multi-Slice CT Scanner System is a computed Tomography X-ray system, and has a Part number 989605858501. The device is labeled in part: "***Neusoft***NeuViz16 MULTI-SLICE CT SCANNER SYSTEM***MANUFACTURED FOR NEUSOFT MEDICAL SYSTEMS CO., LTD***MANUFACTURED BY PHILIPS AND NEUSOFT MEDICAL SYSTEMS CO., LTD***ADDRESS: NEUSOFT PARK, HUNNAN INDUSTRIAL AREA, SHENYANG***CHINA***".
Code Information Serial Numbers:   N16E090002, N16E090003, N16E090004, N16E090007, N16E090008, N16E090010, N16E100015, N16E100017, and N16E100023.
Recalling Firm/
Manufacturer		 Philips And Neusoft Medical Systems Co., Ltd.
16 Century Road, Neusoft Park,
Hun Nan Industrial Area
Shenyang, Liaoning China
For Additional Information ContactNeusoft Medical Systems
425-487-7665
Manufacturer Reason
for Recall		Dimension measurement displays on a combined image were found inaccurate after the clinician merged multiple image series into one image.
FDA Determined
Cause 2		Other
ActionNeusoft Medical Systems sent an Urgent Device Correction Notification letter dated February 9, 2011, via certified mail to their distributor NEUISYS. The letter identified the product, the problem, and the action to be taken by the customer. Customers were advised to discontinue use of combined images. Instead, use MPR Batch for diagnostic reviews until the planned upgrade is provided to the product. Neusoft Medical System and Philips Medical System released the mandatory Field Change Order (FCO) by March 31, 2011. All nine affected systems will be updated with aforementioned kits in six months after the release. Consignees were instructed to contact Service Support Department by e-mail to nms-service@neusoft.com
Quantity in Commerce9 units distributed in US
DistributionNationwide Distribution including CA, GA, LA, NC, OH, TN and TX.
Total Product Life CycleTPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database510(K)s with Product Code = JAK
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