2008 National Patient Safety Goals Laboratory Services Program
MedSun: Newsletter #25, June 2008

Joint Commission Journal on Quality and Patient Safety

2008 National Patient Safety Goals Manual Chapter
(Includes Rationales and Implementation Expectations)

Note: Gaps in the numbering indicate that the Goal is inapplicable to the program or has been "retired," usually because the requirements were integrated into the standards.

Goal 1 Improve the accuracy of patient identification.
1A. Use at least two patient identifiers when providing care, treatment or services.
1B. Prior to the start of any invasive procedure, conduct a final verification process (such as a "time out") to confirm the correct patient, procedure and site, using active—not passive—communication techniques.

Goal 2 Improve the effectiveness of communication among caregivers.
2A. For verbal or telephone orders or for telephonic reporting of critical test results, verify the complete order or test result by having the person receiving the information record and "read-back" the complete order or test result.
2B. Standardize a list of abbreviations, acronyms, symbols, and dose designations that are not to be used throughout the organization.
2C. Measure and assess, and if appropriate, take action to improve the timeliness of reporting, and the timeliness of receipt by the responsible licensed caregiver, of critical test results and values.
2E. Implement a standardized approach to “hand off” communications, including an opportunity to ask and respond to questions.

Goal 7 Reduce the risk of health care-associated infections.
7A. Comply with current World Health Organization (WHO) Hand Hygiene Guidelines or Centers for Disease Control and Prevention (CDC) hand hygiene guidelines.
7B. Manage as sentinel events all identified cases of unanticipated death or major permanent loss of function associated with a health care-associated infection.

Goal 13 Encourage patients’ active involvement in their own care as a patient safety strategy.
13A. Define and communicate the means for patients and their families to report concerns about safety and encourage them to do so.

Additional Information:

2008 National Patient Safety Goals Laboratory Services Program. Joint Commission Journal on Quality and Patient Safety.

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