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U.S. Department of Health and Human Services

Enforcement Report - Week of October 9, 2013

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Product Detail

Product Description Benefiber Fiber Supplement, Orange Natural Flavor, Non-Thickening Powder, Sugar Free, packaged in 5.7-oz. (35 servings) bottles, UPC 300670068356, 9.4-oz (58 servings) bottles, UPC 300670068585, and 18.7-oz. (115 servings) bottles, UPC 300670068158. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622, Made in France.
Recall Number F-1959-2013
Classification Class II
Code Info 5.7-oz. (35 servings) bottles: 10100230; 9.4-oz. (58 servings) bottles: 10119358, 10121489, 10121490, 24596401, 24596402, 24680101, and 24767601; and 18.7-oz. (115 servings) bottles: 24596701.
Product Distributed Qty 226,381 consumer units
Reason For Recall The products are being recalled due to the receipt of a relatively high number of consumer complaints.

Event Detail

Event Id 65111
Product Type Food
Status Ongoing
Recalling Firm Novartis Consumer Health
City Lincoln
State NE
Country US
Voluntary / Mandated Voluntary: Firm Initiated
Recall Initiation Date 2013-05-07
Initial Firm Notification of Consignee or Public Letter
Distribution Pattern Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.