The olympus sales representative reported (on behalf of the customer) that while placing a scope through the bite block, the distal end cover of the single use distal cover fell off the scope (during the withdrawal of the scope through the bite block) and into the patient¿s mouth.The distal cover was retrieved with the user¿s finger.The issue occurred during the diagnostic procedure, and the procedure was completed.There was no patient harm associated with the event.
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The device was discarded and will not be returned for evaluation.This report is related to linked patient identifier (b)(6).And submitted medwatch 129287.The following details are based on the legal manufacturer's investigation: this report is being supplemented to provide additional information based on the legal manufacturer's final investigation.(b)(4) has undergone a design change under capa no.(b)(4).(lot no.H2530 and later are design change products).Since the actual product lot is h2107, this complaint is a pre-design change product.Since the actual product has not been returned, we performed a reproduction check using a representative device (b)(4)/lot: h2311 according to the procedure in the instruction manual, but the indicated phenomenon was not reproduced.In addition, as a result of product standards test using a representative device (b)(4) lot: h2311 against the resistance quality standard that "does not come off from the end of the scope during use", the device satisfies the product standard.During the development stage, quality evaluations were conducted using mass production prototypes, and it was verified that "the distal cover does not come off from the endoscope during use." the parts supplier conducts sampling inspections of 3 parts for each production lot and confirms that the parts conform to the specifications.It was confirmed via the dhr (device history record) of the relevant lot (h2107), but there was no non-conformity related to the indicated defect phenomenon.The event can be detected/prevented by following the instructions for use which state: "7.3 attaching the distal cover" (p.11 to p.13), please make sure that the distal cover is intact without any problem before installation, and it has no damage(crack) after installation.Also, do not use anti-fog agents as it is known that anti-fog agents will damage the cover.Olympus will continue to monitor field performance for this device.
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