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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: DEXCOM, INC. DEXCOM G7 CONTINUOUS GLUCOSE MONITORING SYSTEM

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DEXCOM, INC. DEXCOM G7 CONTINUOUS GLUCOSE MONITORING SYSTEM Back to Search Results
Catalog Number STK-AT-012
Medical Device Problem Code Appropriate Term/Code Not Available (3191)
Health Effect - Clinical Codes Vomiting (2144); Diabetic Ketoacidosis (2364)
Date of Event 06/23/2024
Type of Reportable Event Death
Event or Problem Description
It was reported via maude (mw5173056) and follow up contact with the patient's parent that the patient passed away.The patient's parent noted that she reported this via maude after receiving the receiver field action letter in the mail and noting that the serial number on the letter matched the patient's receiver.The patient's parent reported that the patient used an insulin pump but did not know which one and believed it to have been in modified closed loop.Use of an insulin pump during the event is not confirmed and no further details were available.The patient had reportedly been sick and vomiting.He was noted to have been alone in his apartment when he was found after being deceased 3 days.The parent reported finding the dexcom receiver next to him, but could not recall any cgm readings, alerts, or alarms from the device at that time.An autopsy noted that he had died from diabetic ketoacidosis (dka).The patient had been evaluated and treated in the emergency department for symptomatic hyperglycemia due to inaccuracies on the cgm approximately 8 months prior to his death.This previous issue coupled with the letter she received made the parent suspicious that the patient's death was the result of a dexcom malfunction, although she could not specify what she believed the problem to be.The patient's parent noted that she had the patient's receiver in her possession and would consider returning it for investigation.Dexcom has sent the patient's mother a return goods authorization to send product in for investigation.If product is returned, a follow up report will be submitted upon investigation completion.No product or data was provided for investigation.Problem could not be confirmed and probable cause cannot be determined.No additional patient or event information is available.
 
Additional Manufacturer Narrative
(b)(4).
 
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Brand Name
DEXCOM G7 CONTINUOUS GLUCOSE MONITORING SYSTEM
Common Device Name
CONTINUOUS GLUCOSE MONITOR
Manufacturer (Section D)
DEXCOM, INC.
6340 sequence dr.
san diego CA 92121
Manufacturer Contact
ashley spoto
6340 sequence dr.
san diego, CA 92121
8582000200
MDR Report Key22680408
Report Number3004753838-2025-205494
Device Sequence Number8431274
Product Code QBJ
UDI-Device Identifier00386270002518
UDI-Public(01)00386270002518
Combination Product (Y/N)N
Initial Reporter StateMD
Initial Reporter CountryUS
PMA/510(K) Number
K213919
Number of Events Summarized1
Summary Report (Y/N)N
Serviced by Third Party (Y/N)N
Reporter Type Manufacturer
Report Source Other
Initial Reporter Occupation Other
Type of Report Initial
Report Date (Section B) 07/31/2025
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? Yes
Operator of Device Lay User/Patient
Device Catalogue NumberSTK-AT-012
Was Device Available for Evaluation? Yes
Type of Report(Section G)Initial
Initial Date Received by Manufacturer 07/25/2025
Initial Report FDA Received Date07/31/2025
Was Device Evaluated by Manufacturer? (Y/N) No
Is the Device Labeled for Single Use? (Y/N) No
Is This a Single-Use Device that was
Reprocessed and Reused on a Patient? (Y/N)
No
Usage of Device Initial
Patient Sequence Number1
Outcome Attributed to Adverse Event Other; Death;
Patient Age22 YR
Patient SexUnknown
Patient Weight64 KG
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