The customer stated that they performed comparison studies for a total of 12 different patients tested with a coaguchek xs plus meter (serial number unknown).Results from the meter were compared to results measured in the laboratory using the dade innovin method.Three patients had erroneous test results from the meter.The time frames between each sample measurement were asked for, but not provided.Patient 1 meter result was 4.5 inr.The laboratory result was 3.3 inr.On (b)(6) 2018, patient 2 meter result was 4.0 inr.The laboratory result was 3.0 inr.On (b)(6) 2018, patient 3 meter result was 6.6 inr.The laboratory result was 4.8 inr.No adverse events were alleged to have occurred with the patients.The customer's product was requested for investigation.Relevant retention test strips (lot 294943) were tested in comparison with the current master lot.For this purpose two human blood samples from marcumar donors and two internal reference meters were used.No error messages occurred.Retention samples were acceptable.
|
The customer did not return any materials for investigation.Without these materials to investigate, a specific root cause could not be determined.Extensive measurements have shown higher deviations for coaguchek values > 4.5 inr compared to a laboratory method.Therefore, the customer allegation has been substantiated.A product problem has been found for coaguchek values > 4.5 inr, which was the case in this complaint.This can be traced back to the calibration of the complained test strips to the who standard rtf/16.For measurements > 4.5 inr.The customer is advised to contact the physician and perform a measurement with a laboratory method.Roche diagnostics has issued a recall for this issue.Please refer to medwatch field h9- correction/removal report no.
|