This supplemental report is being submitted to provide the device evaluation and lm investigation.
A visual inspection was performed on the received condition and found stains inside of the biopsy channel.
An olympus boroscope was used to inspected the biopsy and suction channels.
The first inserted the boroscope into the biopsy channel and noted, stains near the control body side and scrapes throughout.
The suction channel was also inspected using the boroscope, and there were no abnormalities found.
The video scope passed the cosmo leak test (+.
2).
The video scope was purchased on (b)(6) 2019.
Additional findings include; non-olympus c-cover, non-olympus switch 1, non-olympus bending section cover and glue, non-olympus insertion tube, non-olympus light guide tube.
The legal manufacturer (lm) reviewed the content of this complaint for further investigation.
The lm reports that the root cause could not be identified.
The legal manufacturer provided the following possible cause for the reported event are presumed as follows: since the subject device was repaired by a third-party agency, olympus cannot secure its quality.
We cannot conclusively specify the cause of the suggested event for the user declined confirmation of reprocessing by the ess or culture test by the third-party labs.
The suggested event may have occurred by the following causes.
Reprocessing process conducted by the user was different from the process recommended in ifu.
As a result, the device was reprocessed insufficiently.
Insufficient reprocessing due to third-party repair.
Contamination occurred at culture sampling by the user.
Ifu states on insufficient reprocessing as follows: reprocessing manual:1.
4 precautions: warning: an insufficiently reprocessed endoscope and/or accessory may pose an infection control risk to the patients and/or operators who touch them.
Ifu states that third-party repair is excluded from olympus¿ limited warranty in prohibition of improper repair and modification as follows: this instrument does not contain any user-serviceable parts.
Do not disassemble, modify, or attempt to repair it; patient or operator injury and/or equipment damage may result.
Equipment that has been disassembled, repaired, altered, changed, or modified by persons other than olympus¿ own authorized service personnel is excluded from olympus¿ limited warranty and is not warranted by olympus in any manner.
The legal manufacturer confirmed the subject scope was shipped in accordance with specifications via dhr.
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