Inspection of the chamber, after the incident, found that the chamber safety block was out of alignment and the swing arm bottom cap pin actuator was out too far causing damage to the ball cam actuator assembly, this caused ball bearing to stay stuck in the on position and the safety pin did not engage causing chamber door to open during compression.Additional information received indicated the customer performed an adjustment to the 3-way valve, on their own, prior to the incident, which may have contributed to the reported issue.Service repair replaced the damaged parts, tested chamber to factory specifications, and confirmed that the chamber functions with no issues, as expected.A dhr review found no evidence that a manufacturing non-conformity contributed to the reported complaint.The instructions for use were reviewed and determined to provide adequate instructions and warnings for the safe and effective use of the device.The ifu states "always verify that the swing arm is pushed as far as it will go.A slight sound will be heard.Always push the swing arm lever firmly until it stops." therefore, no corrective or preventive actions are necessary.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented, and acted upon as warranted.Manufacturer reference file no.(b)(4).
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