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U.S. Department of Health and Human Services

Class 2 Device Recall Philips Healthcare Brilliance CT 16 Power

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 Class 2 Device Recall Philips Healthcare Brilliance CT 16 Powersee related information
Date Initiated by FirmJuly 20, 2016
Create DateAugust 25, 2016
Recall Status1 Terminated 3 on July 02, 2018
Recall NumberZ-2656-2016
Recall Event ID 74820
510(K)NumberK012009 
Product Classification System, x-ray, tomography, computed - Product Code JAK
ProductBrilliance CT 16 Power, Model number 728240 Product Usage: Computed Tomography X-ray systems intended to produce cross-sectional images of the body by computer reconstruction of X-ray transmission data taken at different angles and planes.
Code Information 728240 -- Brilliance CT 16 Power  3100 5043 5047 5280 5345 5390 5413 5430 5495 5499 5512 6007 6009 6013 6032 6041 6045 6049 6051 6058 6064 6066 6070 6071 6077 6080 6081 6084 6089 6095 6100 6106 6109 6113 6115 6116 6123 6124 6131 6132 6134 6141 6144 6155 6161 6162 5476 6098 6120 6067 
Recalling Firm/
Manufacturer		 Philips Medical Systems (Cleveland) Inc
595 Miner Rd
Cleveland OH 44143-2131
For Additional Information ContactMrs. Holly Wright Lee
440-483-2015
Manufacturer Reason
for Recall		After upgrading to 3.6.7 software version via FCO72800643, during reconstruction of gated helical scans, the planned anatomy can be cut off on the CT images. This issue can occur on gated CT helical reconstruction that is not planned at iso-center (0,0). If the region of interest is not visualized in the images, a CT rescan may be performed.
FDA Determined
Cause 2		Software Design Change
ActionCustomers were sent a letter dated July 28, 2016 informing them of the problem, under what circumstances it can occur and the actions that the customer can take to minimize the effect of the problem. The letter also includes the actions planned by Philips to correct the problem. Philips plans on releasing a field change order (FCO) to correct the affected systems. If you need any further information or support concerning this issue, contact your local Philips representative or local Philips Healthcare office. For North America and Canada, contact the Customer Care Solutions Center (1 -800-722-9377).
Quantity in Commerce50
DistributionUS Nationwide Distribution in the states of: AL,AR,AZ,CA,CO,CT,DC,DE,FL,GA,HI,IA,ID,IL,IN,KS,KY,LA,MA, MD,ME,MI,MN,MO,MS,NC,ND,NE,NJ,NM, NV,NY,OH,OK,OR,PA,PR,SC,TN,TX,UT,VA,VT,WA,WI,WV,WY
Total Product Life CycleTPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database510(K)s with Product Code = JAK
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