Date Initiated by Firm | November 01, 2005 |
Date Posted | January 26, 2006 |
Recall Status1 |
Terminated 3 on September 08, 2008 |
Recall Number | Z-0447-06 |
Recall Event ID |
34035 |
Product Classification |
Massager, Therapeutic, Electric - Product Code ISA
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Product | Wahl 2-Speed All-Body Massager, model 4120-1; therapeutic massager; Wahl Clipper Corporation, Sterling, IL 61081, made in China;
Please note: Wahl sells these massagers under other model numbers based on the packaging configuration. All packages contain the model 4120-1 massager, with various attachments. These package models include 4120-200 and 4120-217 |
Code Information |
Model 4120-1, all units with a white electrical cord |
Recalling Firm/ Manufacturer |
Wahl Clipper Corp 2902 Locust St Sterling IL 61081-9501
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For Additional Information Contact | Customer Service 800-767-9245 |
Manufacturer Reason for Recall | The massager may develop a crack in the cord insulation where it exits out of the strain relief. A crack in the insulation may expose live conductors resulting in a possible electric shock and injury to the user. |
FDA Determined Cause 2 | Other |
Action | Wahl sent recall letters dated 10/31/05 to their direct accounts on 10/28/05, informing them of the potential for cracks in the power cord at the base of the unit resulting in possible electric shock and injury to the user. The accounts were requested to return all stocks of both massagers from their warehouse and retail store stock to Wahl for replacement of the white power cord with a black power cord from a different supplier. The accounts were also requested to supply Wahl with a list of customers who purchased these massagers after May 2003 so that they may be notified of the recall and have their massagers corrected. Wahl Clipper sent point of purchase ''Safety Recall Notice'' posters to the retail stores where these products were sold. The posters have guidance for consumers on returning their units and will be displayed for ninety (90) days. Wahl Clipper has posted the ''Safety Recall Notice'' on its website (www.wahl.com) with a toll-free telephone number (800-334-4627) for consumers to contact consumer service for guidance on returning their unit. The website notice will be displayed for ninety (90) days.
To the extent possible, Wahl Clipper will contact consumers directly to notify them of this repair recall to the extent that contact information is available.
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Distribution | Nationwide, including Puerto Rico and Guam, and internationally to Canada, Mexico, Panama and Australia |
Total Product Life Cycle | TPLC Device Report |
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
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