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U.S. Department of Health and Human Services

Class 2 Device Recall Easy Diagnost Eleva

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  Class 2 Device Recall Easy Diagnost Eleva see related information
Date Initiated by Firm October 30, 2013
Date Posting Updated December 02, 2013
Recall Status1 Terminated 3 on January 09, 2017
Recall Number Z-0431-2014
Recall Event ID 66705
510(K)Number K031535  
Product Classification System, x-ray, stationary - Product Code KPR
Product Easy Diagnost Eleva

Universal Fluoroscopic applications
Code Information 706050, 706083, 706088
Recalling Firm/
Philips Medical Systems, Inc.
3000 Minuteman Rd
Andover MA 01810-1032
For Additional Information Contact
Manufacturer Reason
for Recall
The delivered application software was an outdated version to the model of equipment.
FDA Determined
Cause 2
Software design
Action Philips Medical Systems sent an Urgent - Field Safety Notice dated October 30, 2013, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Cusromers were informed that the delivered application software was an outdated version to the model of their expipment and that a Philips Field Engineer will be implementing an upgrade of the application software. Customers were instructed to review the information contained in the letter with all memebers of their staff who need to be aware of its contents. Customers with questions were instructed to contact their Philips representataive: Technical Support Line 1-800-722-9377. For questions regarding this recall call 1-800-722-9377.
Quantity in Commerce 19 devices
Distribution Nationwide Distribution including MN, NH, DE, OR, MA, TX, OH, FL, CA, WA, and SC.
Total Product Life Cycle TPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database 510(K)s with Product Code = KPR and Original Applicant = PHILIPS MEDICAL SYSTEMS NORTH AMERICA CO.