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U.S. Department of Health and Human Services

Class 2 Device Recall DR Systems Unity PACS software, now known as Merge Unity PACS software.

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 Class 2 Device Recall DR Systems Unity PACS software, now known as Merge Unity PACS software.see related information
Date Initiated by FirmOctober 15, 2015
Create DateDecember 30, 2016
Recall Status1 Terminated 3 on April 23, 2021
Recall NumberZ-0939-2017
Recall Event ID 75876
510(K)NumberK041935 
Product Classification System, image processing, radiological - Product Code LLZ
ProductDR Systems Unity PACS software, now known as Merge Unity PACS software.
Code Information Version 11.0
Recalling Firm/
Manufacturer
Merge Healthcare, Inc.
900 Walnut Ridge Dr
Hartland WI 53029-8347
For Additional Information ContactMerge Service and Support
877-741-5369
Manufacturer Reason
for Recall
The software fails to associate to the correct MG image if there are two images for the same view.
FDA Determined
Cause 2
Software design
ActionMerge sent an Urgent : Medical Device Recall letter dated July 11, 2016, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. Be aware of the following workaround: Customer I User: Ensure both" tome" images are reviewed when more than one is captured for the same view. Merge has a released fix available for this issue. YOUR RESPONSE TO THIS NOTIFICATION IS REQUIRED Please reply using the enclosed form and the return addressed envelope. Your response is required no later than August 2,2016. For further questions regarding this recall please call (877) 741-5369
Quantity in Commerce9 sites potentially have the effected software
DistributionDistribution was made to medical facilities located in MT, CA, PA, and TX.
Total Product Life CycleTPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database510(K)s with Product Code = LLZ
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