The scope was returned to the service center for evaluation.
A visual inspection of the returned scope found pieces of the bending section cover missing.
Due to the missing piece of bending section no leak test could be performed.
The bending section glue was noted to be cracked.
There were minor dents noted on the scope¿s insertion tube.
The most likely cause of the reported event can be attributed to mishandling.
The cyf-v2 instruction manual states ¿do not squeeze the bending section forcefully.
The covering of the bending section may stretch or break leading to fluid invasion into the endoscope.
¿ the manual also, states how to prevent damage to the insertion tube.
Do not strike, bend, hit, pull, twist, or drop the endoscope¿s distal end, insertion tube, bending section, and control section with excessive force.
The endoscope may be damaged and could cause patient injury, such as burns, bleeding, and/or perforation.
It could also cause parts of the endoscope to fall off inside the patient.
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