One opened probe was received with a tip protector, in a tray, for the report of actuation failure during surgery.The returned sample was visually inspected and found to be non-conforming with the needle slightly bent, white foreign material on the port, and orange/brown foreign material on the cap.The sample was then functionally tested for actuation, aspiration and cut.The sample was found conforming for actuation and aspiration and was non-conforming for cut.The probe was disassembled and the components inspected.Nominal wear was observed on the inner cutter when compared to the degree of wear based on continuous actuation of the probe visual standard photos.Gouge marks were observed at the cutting edge and one other locations along the inner cutter.A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.The complaint evaluation did not confirm that the probe had an actuation failure.Unrelated to the reported event, the evaluation indicated that the probe had a cut failure.The cause for the poor cutting is the observed damage/wear to the inner cutter of the probe.A damaged/worn inner cutter can decrease the quality of the cut performed by the probe.How and when the inner cutter of the probe became damaged cannot be determined form this evaluation.The reported actuation failure was not confirmed and the exact root cause for the cut failure cannot be determined from the evaluation performed, therefore, no specific action with regard to this complaint was taken by the manufacturing site.All probes are 100% tested for actuation, aspiration, and cut during manufacturing.Any non-conformances found are removed from the lot and scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No additional action is required at this time.The manufacturer internal reference number is: (b)(4).
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