DEXCOM, INC. DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM SENSOR, GLUCOSE, INVASIVE
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Model Number 9500-35 |
Device Problem
Imprecision (1307)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/27/2020 |
Event Type
malfunction
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Manufacturer Narrative
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No product was returned for evaluation.
Should new relevant information become available, a supplemental report will be submitted.
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Event Description
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It was reported that there was an inaccuracy between the continuous glucose monitor (cgm) reading and the blood glucose (bg) meter reading.
Reportedly, the cgm bg reading was unknown, and the meter bg reading was unknown.
The customer declined troubleshooting with tandem technical support.
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