Customer reported via phone call that they experienced high blood glucose.The customer blood glucose level was above 400 mg/dl at the time of incident and current blood glucose value was 577 mg/dl.Customer reported other blood glucose values were 600 mg/dl and 369 mg/dl.Customer was using insulin pump system within 48 hours of reported high blood glucose event.Customer was neither in emergency room, nor admitted into hospital, nor was emergency medical service dispatched as a result of high blood glucose.Customer treated with manual injection.The customer was assisted with troubleshooting and declined for high blood glucose.The insulin pump will not be returned for analysis.
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