Product analysis: analysis could not confirm the customer comment that the display of the external pulse generator ( epg) was damaged and cracked, however it was noted that the liquid crystal display (lcd) was bleeding.It was noted that the output connector assembly, upper case and lower case were broken ant the keypad flex was damaged.The display wires were pinched ( not compromised) and two case screws were contaminated.All found defective parts were replaced and all other identified issues were resolved.The device then passed all final functional tests.If information is provided in the future, a supplemental report will be issued.
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